Tracy Packer Location
United Kingdom
Tracy Packer Work
- 2022 - now Managing Director, NE London @ Peabody
- 2017 - 2022 Director Customer Service @ Peabody
- 2016 - 2017 Assistant Director, Customer Service @ Family Mosaic
- 2010 - 2016 Head of Managed Services @ Virgin Media Business
- 2007 - 2010 Head of Service Management South @ ntl:Telewest Business
- 2005 - 2007 Regional Manager Service Management @ NTL Inc.
- 2003 - 2005 Service Manager Team Leader @ NTL Inc.
- 2000 - 2003 Service Manager @ NTL Inc.
- 1997 - 2000 LAN Management and Professional Services Team Leader @ Workplace Technologies
Tracy Packer Education
- Henley Business School
Master of Business Administration - MBA
2019 - 2021 - University of Staffordshire
BA (Hons)
1994 - 1997 - ISEB
ITIL Qualified to Practitioner level
Tracy Packer Skills
- Customer Service
- IT Service Management
- Leadership
- Strategy
- ITIL
- Customer Experience
- Service Improvement
- Service Management
- Service Delivery
- Change Management
Tracy Packer Summary
Tracy Packer, based in United Kingdom, is currently a Managing Director, NE London at Peabody. Tracy Packer brings experience from previous roles at Peabody, Family Mosaic, Virgin Media Business and ntl:Telewest Business. Tracy Packer holds a 2019 - 2021 Master of Business Administration - MBA @ Henley Business School. With a robust skill set that includes Customer Service, IT Service Management, Leadership, Strategy, ITIL and more. Tracy Packer has 2 emails on RocketReach.
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