Principal Learning Technology Consultant @ (April 2025 - Present)
Manager, Customer Success @ (October 2023 - April 2025)
Client Success Manager @ (October 2021 - April 2025)
Instructional Design Manager @ (February 2021 - October 2021)
Associate Manager, Learning Technology @ (January 2019 - January 2021)
Sr. HRIS Consultant and Advisor (November 2018 - March 2019)
Field Organizer @ Beto O'Rourke Campaign (September 2018 - November 2018)
Talent Management Applications Advisor @ (March 2016 - August 2018)
LMS Implementation Project Manager @ (March 2014 - December 2015)
Training Analyst @ (June 2012 - May 2014)
Training Coordinator @ (November 2007 - May 2012)
Trainer and Training Coordinator @ (April 2004 - November 2007)
Consulting @ (January 2001 - January 2002)
Tracy Owens Education
Keller Graduate School of Management of DeVry University
Master of Business Administration (MBA)
2004-2007
University of Oklahoma
BA
1997-2000
Tracy Owens Skills
360Learning
7taps
Adaptive Learning
Agile Methodologies
Analytical Skills
Artificial Intelligence (AI)
Artificial Intelligence for Business
CSM
ChatGPT
Client Relations
Coaching
Communication
Consulting
Critical Thinking
Cross-functional Team Leadership
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Success
Data Analysis
Diversity & Inclusion
Docebo
E-Learning
E-learning Development
Employee Engagement
Employee Learning & Development
Employee Training
Google Bard
Instructional Design
Instructor-led Training
Interviewing
Leadership
Leadership Development
Learning & Development Solutions
Learning Management
Learning Management Systems
Learning Technology
Long-term Customer Relationships
Management
Mentoring
Microsoft Office
Microsoft PowerPoint
Organizational Development
Performance Management
Problem Solving
Product Adoption
Program Management
Project Management
Prompt Engineering
Software Documentation
Software Training
Software as a Service (SaaS)
Talent Management
Team Leadership
Training
Training & Development
Training Delivery
Training Needs Analysis
Workshop Facilitation
Team Building
Diversity and Inclusion
SharePoint
Public Speaking
Needs Analysis
Human Resources
New Hire Orientations
Training and Development
Sales
Curriculum Design
Business Analysis
Process Improvement
Career Development
Talent Acquisition
Strategy
Organizational Effectiveness
Hands On Training
E Learning
Blended Learning
Management Consulting
Instructor Led Training
Employee Relations
Online Training
Change Management
Staff Training
Software Implementation
E Learning Development
Distance Learning
Project Planning
Organizational
Curriculum Development
Business Process Improvement
Umbrella Insurance
Commercial Insurance
Renters
Small Business
Inland Marine
Insurance
Property and Casualty Insurance
RV
Commercial Lines
Universal Life
Whole Life
Legal Liability
Casualty
Term Life Insurance
Life Insurance
Liability
Commercial Vehicle
Motorcycle
Professional Liability
Boat
General Insurance
Workers Compensation
Licensed Property and Casualty Insurance Agent
Homeowners
Fitness
P&c
Licensed Life
Underwriting
Claim
Surety Bonds
Excess
Life
Account Management
Spinning
Ams360
Eagent
ACT!
Microsoft Excel
Microsoft Word
Microsoft Publisher
PowerPoint
Microsoft Exchange
Office Management
Time Management
Fitness Instruction
Cycling
Marathon
Tabata Bootcamp
Tracy Owens Summary
Tracy Owens, based in Harrisburg, NC, US, is currently a Client Strategy Partner at Fig Learning. Tracy Owens brings experience from previous roles at It's Logical, LLC, Etora LLC and Docebo. Tracy Owens holds a 2004 - 2007 Master of Business Administration (MBA) @ Keller Graduate School of Management of DeVry University. With a robust skill set that includes 360Learning, 7taps, Adaptive Learning, Agile Methodologies, Analytical Skills and more. Tracy Owens has 3 emails and 4 mobile phone numbers on RocketReach.
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