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Tracy Lappin Location
Birmingham, GB
Tracy Lappin Work
Sales and Customer Service Manager @ (May 2021 - Present)
Customer Experience Supervisor @ (January 2020 - June 2022)
Service Excellence Manager @ (May 1996 - January 2020)
Tracy Lappin Education
Perry Common Comprehensive
6 GCSE's
1981-1986
Tracy Lappin Skills
Training
Team Building
Coaching
Customer Service
Microsoft Office
Sales
Management
Management Development
Negotiation
Change Management
Leadership
Telecommunications
Training Delivery
Employee Engagement
Expert understanding of Customer Experience metrics
Commercial and customer focused
Voice of the Customer
Key Account Management
Account Management
Customer Experience
Business-to-Business (B2B)
Sales Management
Sales Process
Business to Business B2b
Business to Business
Tracy Lappin Summary
Tracy Lappin, based in Birmingham, GB, is currently a Sales and Customer Service Manager at Lindab UK. Tracy Lappin brings experience from previous roles at Robinson Manufacturing Ltd and Staples. Tracy Lappin holds a 1981 - 1986 6 GCSE's @ Perry Common Comprehensive. With a robust skill set that includes Training, Team Building, Coaching, Customer Service, Microsoft Office and more. Tracy Lappin has 2 emails on RocketReach.
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