Tracy Jones Email & Phone Number
IT Sr. Director
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Tracy Jones Location
- Cedar Park, TX, US
Tracy Jones Work
- IT Sr. Director @ Dell (October 2025 - Present)
- IT Director, Enterprise Service Management @ (October 2021 - Present)
- IT Sr. Manager, Enterprise Service Management @ (February 2015 - October 2021)
- IT Sr Manager, Emerging Technologies and End User Experience @ (May 2013 - February 2015)
- IT Sr. Manager - Change Mgmt, Config Mgmt, Risk Mgmt, Transition Mgmt @ (October 2010 - May 2013)
- IT Manager @ (March 2007 - October 2010)
- Change Manager @ (June 2005 - March 2007)
- IT Data Analyst III @ (February 2004 - June 2005)
- IT Business Relationship Manager @ (July 2003 - February 2004)
- IT Production Control Administrator @ (September 2001 - July 2003)
- IT Help Desk Analyst @ (February 2000 - September 2001)
- Human Resources Benefits Coordinator @ (August 1998 - February 2000)
- Human Resources Benefits Administrator @ USA MCO (May 1997 - August 1998)
- Office Manager @ AcuScribe Court Reporters (February 1995 - March 1997)
- Human Resources Coordinator @ St. David's Medical Center (February 1991 - February 1995)
Tracy Jones Education
- Robert Morris University - Illinois 2000-2001
- Blackhawk College
Associates
1997-1999 - Black Hawk College 1997-1998
- Round Lake Senior High School
- Black Hawk College
(Computer Science)
Tracy Jones Skills
- Asset Management
- Business Process
- CMDB
- Change Management
- Cloud Computing
- Data Center
- Disaster Recovery
- Enterprise Architecture
- Governance
- IT Management
- IT Operations
- IT Service Management
- IT Strategy
- ITIL
- Incident Management
- Information Technology
- Integration
- PMP
- Process Improvement
- Program Management
- SDLC
- Security
- Service Delivery
- Service Management
- SharePoint
- Software Documentation
- Virtualization
- Management
- Customer Service
- Recruiting
- Project Management
- Employee Relations
- Laptops
- Troubleshooting
- Computer Hardware
- Servers
- Active Directory
- Networking
- Antivirus
- Hardware
- Printers
- Help Desk Support
- Windows
- Microsoft Exchange
- Microsoft Office
- Windows 7
- Wireless Networking
- Blackberry
- Data Recovery
- Network Administration
- Desktop Computers
- Migration Projects
- Internet Troubleshooting
- Blackberry Enterprise Server
- CompTIA A+ Certification
- Software Quality Assurance
- Ghost Imaging
- Tablets
- Cable Networks
- Fiber Optic Networks
- Digital Cable
- Hardware Diagnostics
- Electrical Troubleshooting
- Teamwork
- Highly Motivated Self Starter
- Employment Contracts
- Time and Attendance
- SMS
- Altiris Deployment Console
- IP Phones
- Data Conversion
- Software Diagnostics
- Team
- Communication
- Organization
- Windows 8
- Conversion
- Phone Skills
- Dell Support Specialist Certification
Tracy Jones Summary
- Tracy Jones, based in Cedar Park, TX, US, is currently a IT Sr. Director at Dell. Tracy Jones brings experience from previous roles at Dell Technologies. Tracy Jones holds a 2000 - 2001 Robert Morris University - Illinois. With a robust skill set that includes Asset Management, Business Process, CMDB, Change Management, Cloud Computing and more. Tracy Jones has 1 emails and 1 mobile phone numbers on RocketReach.
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