Tracy Hodges Email
Senior Customer and Commercial Delivery Manager @ Royal Mail
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Tracy Hodges Location
- Sittingbourne, GB
Tracy Hodges Work
- Senior Customer and Commercial Delivery Manager @ (October 2026 - Present)
- Head of Product @ (January 2017 - April 2026)
- Director of Customer Services @ (April 2015 - January 2017)
- Head of Customer Care @ (January 2013 - March 2015)
Tracy Hodges Education
- Canterbury Road Primary
- Highsted Grammar
Tracy Hodges Skills
- Training
- Staff Retention
- Presentations
- Leading transformational change
- Embraces Change
- Business Case Preparation
- Strategic Vision
- Key Performance Indicators
- Communication
- Analytical Skills
- Sustainability
- Regulatory Requirements
- Market Planning
- Product Strategy
- Product Development
- Leadership
- Service Delivery
- Team Leadership
- Customer Service Operations
- Stakeholder Management
- Market Research
- Customs Clearance
- Customer Retention
- E-Commerce
- Customer Experience
- Customer Service Training
- Change Management
- Account Management
- Business-to-Business (B2B)
- Workforce Management
- Product Management
- International Logistics
- Customer Service Management
- Contact Center Management
- Customer Service
- Logistics Management
- Interpersonal Skills
- Go-to-Market Strategy
- Long-term Vision
- Product Vision
- Relationship Building
- User Experience (UX)
- Variety Of Audiences
- Management
- Troubleshooting
- Strategic Planning
- JavaScript
- Housing Management
- Customer Care
- Kundensupport
- SaaS
- Organizational Development
- Complaint Management
Tracy Hodges Summary
- Tracy Hodges, based in Sittingbourne, GB, is currently a Senior Customer and Commercial Delivery Manager at Royal Mail. Tracy Hodges brings experience from previous roles at DHL eCommerce UK and UKMail. Tracy Hodges holds a Canterbury Road Primary. With a robust skill set that includes Training, Staff Retention, Presentations, Leading transformational change, Embraces Change and more. Tracy Hodges has 2 emails on RocketReach.
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