Diploma in Contact Centre Management (Operations Management and Supervision)
2013 - 2014
Irish Management Institute
Leadership Development Programme (Operations Management and Supervision)
2010 - 2010
The Insurance Institute
Certified Insurance Practitioner (Insurance (Non-Life General Insurance))
2002 - 2003
Waterford Institute of Technology
Diploma in Manufacturing Technology (Electrical/Electronics Maintenance and Repair Technology)
1998 - 1999
Tracy Hardy Skills
Customer Experience
Service Delivery
Coaching & Mentoring
Leadership Development
Operations Management
Change Management
Project Management
Business Strategy
Contact Centers
Objectives and Key Results (OKRs)
Tracy Hardy Summary
Tracy Hardy, based in United Kingdom, is currently a Head of Customer Assistance FO for UK and Ireland at Allianz Partners UK and Ireland. Tracy Hardy brings experience from previous roles at Allianz Partners UK and Ireland, Hardy Leaders, Edge by Ascential and 123.ie. Tracy Hardy holds a 2013 - 2014 Diploma in Contact Centre Management in Operations Management and Supervision @ CCMA Ireland . With a robust skill set that includes Customer Experience, Service Delivery, Coaching & Mentoring, Leadership Development, Operations Management and more. Tracy Hardy has 1 emails on RocketReach.
Get contact details of over 700M profiles across 60M
companies – all with industry-leading accuracy. Sales and Recruiter users, try out our
Email Finder Extension.
Find business and personal emails and mobile phone numbers
with exclusive coverage across niche job titles, industries, and more
for unparalleled targeting. Also
available via our
Contact Data API.