2007 -
2010 CSR and Training Assistant Home Agent Program @ Transcomm
2002 -
2006 Team Lead @ Ya Canada
Tracy Chalcraft Education
Chatham Kent Secondary School 1981
-
1985
Tracy Chalcraft Skills
Troubleshooting
Contact Centers
Customer Experience
Wireless
IVR
Customer Satisfaction
Process Improvement
Operations Management
Vendor Management
Training
Teamwork
Program Management
Telecommunications
Customer Retention
Leadership Development
Coaching
Sales
Account Management
Quality Assurance
Team Building
Leadership
PowerPoint
Social Media
Customer Service
Management
Tracy Chalcraft Summary
Tracy Chalcraft, based in Chatham-Kent, ON, CA, is currently a Customer Experience Manager at TekSavvy Solutions Inc.. Tracy Chalcraft brings experience from previous roles at Transcomm and Ya Canada. Tracy Chalcraft holds a 1981 - 1985 Chatham Kent Secondary School. With a robust skill set that includes Troubleshooting, Contact Centers, Customer Experience, Wireless, IVR and more. Tracy Chalcraft has 3 emails on RocketReach.
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