Tracula Information

Tracula Services is a support and services partner for independent LBM and hardware retailers, built by people who've spent their careers on the floor rather than studying it from the outside. Tracula started as a cycle counting program for Epicor Eagle stores, and that program is still going strong for the retailers who rely on it. But the more time we spent inside stores, the clearer it became that counting was rarely the whole problem. It was the empty pegs on a busy morning, the new hire who freezes on a question they've never heard before, the seasonal reset that gets beat by the weather, the dead stock in the back while a customer asks for something you don't carry. That's why Tracula has grown into three pillars: Operational Excellence Support — ongoing, relationship-based guidance that starts with a real conversation about your goals and scales from there. A one-time push to solve a specific problem, or a long-term partnership with regular check-ins. Merchandising standards, team training, metrics and accountability, and store leadership coaching, drawing on specialists across every facet of independent retail. Services — tangible, project-based work your team runs, with us right beside them. Full physical inventories, inventory optimization to clear dead stock and close product gaps, seasonal transition support, and yes, cycle counting for Epicor Eagle stores. FQ Enablement Services — working hand in hand with Fast Query to help your team get the full value out of the platform. Custom workflows, reports that actually tell you something, task management setup, and hands-on training. Every engagement starts with discovery, not a package pulled off a shelf. We're not a firm that shows up with a slide deck and a bill, or takes over your store for a week and leaves. Your team leads. We're right there with them. Providing a path to operational excellence for the independent retailer. 📍 tracula.net 📧 contactus@tracula.net