Traci Lamm Email & Phone Number

VP of CX Operations and Brand Services @ Azure Standard

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Traci Lamm Location

Ocoee, FL, US

Traci Lamm Work

VP of CX Operations and Brand Services @ (January 2026 - Present)
Vice President of Brand Services and Social Care @ (December 2025 - January 2026)
Vice President of Ecommerce Brand Services and Sales Operations @ (May 2025 - December 2025)
Owner and Founder @ (April 2025 - Present)
Chief Experience Officer @ (April 2025 - Present)
Senior Director, Customer Support @ (April 2022 - February 2025)
Vice President of Customer Experience @ (February 2022 - April 2022)
Director Of Customer Service @ (February 2021 - February 2022)
Head Of Support @ Quibi (October 2019 - January 2021)
Executive Director of Customer Experience @ (February 2019 - October 2019)
Vice President of Customer Support @ (November 2015 - February 2019)
Director of Client Services @ Velocify (January 2015 - November 2015)
Director, Customer Care @ (July 2014 - January 2015)
Manager, Customer Service @ (January 2012 - July 2014)
Manager, Customer Service (ending title) @ Technicolor (March 2003 - January 2012)
Account Specialist @ Tekera Group LLC/Northpointe International (August 1999 - March 2003)

Traci Lamm Education

Fremont High School 1993
Fremont High School (Indiana)

Traci Lamm Skills

Customer Service
Inventory Management
Budgeting
Research
Microsoft Excel
Process Improvement
Budgets
Operations Management
Team Building
Customer Satisfaction
Call Center
Call Centers
Purchasing
Supply Chain
CRM
Team Leadership
Management
Quality Assurance
Forecasting
Software Documentation
Account Management
Analytical Skills
B2B
Business Innovation
Business Process Improvement
Business Process Outsourcing (BPO)
Call Center Administration
Call Center Development
Career Development
Change Management
Client Relations
Client Services
Coaching
Communication
Contact Center Management
Contact Center Operations
Contract Negotiation
Cross-functional Team Leadership
Cultural Transformation
Culture Change
Customer Engagement
Customer Experience
Customer Experience Consulting
Customer Experience Management
Customer Journey Mapping
Customer Journeys
Customer Loyalty
Customer Loyalty Management
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction (CSAT)
Customer Satisfaction Research
Customer Service Management
Customer Success
Customer Support
Decision-Making
Department Development
Executive Management
Key Performance Indicators
Knowledge Management
Large-scale Projects
Leadership
Leadership Development
Mentoring
Migration Projects
Net Promoter Score
Operational Excellence
Product Development
Product Management
Program Management
Project Management
Project Planning
Relationship Building
Retail
Retention Strategies
Service Delivery Models
Service Operations
Service Optimization
Social Media
Software Implementation
Software as a Service (SaaS)
Start-ups
Strategic Initiatives
Strategic Partnerships
Strategic Planning
Supply Chain Management
Support Management
Team Development
Team Management
Teamwork
Technical Support
Technology Roadmapping
Time Management
Training
Training Program Design
Troubleshooting
Vendor Management
Voice of the Customer Analysis
Written Communication
Zendesk
Excel
Sales Management
Strategy
Business Process
Healthcare
Public Speaking
Sales
Customer Relationship Management Crm
Cross Functional Team Leadership
Cross Functional Team
Customer Relationship Management

Traci Lamm Summary

Traci Lamm, based in Ocoee, FL, US, is currently a VP of CX Operations and Brand Services at Azure Standard. Traci Lamm brings experience from previous roles at Azure Standard, Lighthouse CX Group and DoCurious, Inc.. Traci Lamm holds a Fremont High School. With a robust skill set that includes Customer Service, Inventory Management, Budgeting, Research, Microsoft Excel and more. Traci Lamm has 4 emails and 1 mobile phone numbers on RocketReach.