Tracey Gillespie Email
Quality Assurance Specialist @ Unitywater
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Tracey Gillespie Location
- Sunshine Coast, QLD, AU
Tracey Gillespie Work
- Quality Assurance Specialist @ (January 2026 - Present)
- Claims Communication Officer @ (February 2025 - January 2026)
- Customer Service Analyst @ (October 2022 - June 2025)
- Customer Feedback Officer @ (June 2021 - October 2022)
- Customer Care Consultant @ (January 2019 - June 2021)
- Service Consultant @ (October 2017 - January 2019)
- Service Analyst @ (July 2013 - January 2019)
- Customer Experience and System Interaction Specialist @ (January 2007 - May 2013)
- Voice Specialist - 1234 @ (January 2004 - January 2007)
- Yellow Pages Team Manager @ Pacific Access (November 1998 - June 2004)
- Corporate Travel Consultant @ Ansett Airlines (January 1990 - January 1997)
Tracey Gillespie Education
- Line Management Institute of Training
(Project Management)
2013-2013 - Line Managment Institute of Technology LMIT
(Project Management)
2013-2013 - Hurstbridge High 1982-1987
- Development Dimentions International
(Interaction Management)
- TAFE
(Certificate IV - Training and Assessment)
- Tactics Australia
(Information Mapping)
Tracey Gillespie Skills
- Leadership
- Customer Experience
- Product Marketing
- Portfolio Optimization
- Stakeholder Management
- Business Transformation
- Product Knowledge
- Training and Development
- Account Management
- Process Improvement Methodologies
- Telecommunications
- Process And Procedure
- Business Analysis
- Resource Management
- Software Documentation
- Team Management
- Team Leadership
- Process Improvement
- Vendor Management
- Quality Assurance
- Strategy
- System Improvements
- Operations Management
- Contact Centers
- Program Management
- Business Process
- Change Management
- Employee Training
- Product Management
- Cost Reduction Strategies
- Project Planning
- Contact Centre
- Business Process Improvement
- Software Quality Assurance
- Management
- Project Management
- Product Launch
- Product Launches
- Outsourcing
- Continuous Improvement
- Call Centers
- Service Delivery
- Project Delivery
- CRM
- Billing Systems
- Analysis
- Performance Management
- Information Mapping
Tracey Gillespie Summary
- Tracey Gillespie, based in Sunshine Coast, QLD, AU, is currently a Quality Assurance Specialist at Unitywater. Tracey Gillespie brings experience from previous roles at Veteran Legal, Gallagher Bassett and CGU Insurance. Tracey Gillespie holds a 2013 - 2013 Line Management Institute of Training. With a robust skill set that includes Leadership, Customer Experience, Product Marketing, Portfolio Optimization, Stakeholder Management and more.
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Top Unitywater Employees
Jim Soorley
Chairman
Australia
Ivan Beirne
Head of Asset Management
Sunshine Coast, QLD, AU
Chris Hertle
Non Executive Director
Norman Park, QLD, AU
Rosie Dixon
Head of People Capability and Shared Services
Brisbane City, QLD, AU
Tanya Marsh
Financial Controller
Sandgate, QLD, AU
Keily Maipm
Head of Enterprise Solutions Delivery
Sunshine Coast, QLD, AU
Kirstin Brooks
Payroll Manager
Brisbane City, QLD, AU
Brad Kent
Head of Talent Acquisition ANZ
Brisbane, QLD, AU
Michelle Clarke
Chief Financial Officer
Brisbane City, QLD, AU
Melissa Bowerman
Head of Brand Experience, Communication and Media
Wavell Heights, QLD, AU
Kenan Maicd
Executive General Manager People Safety and Governance
Bellmere, QLD, AU
Fibish Madathil
Head of Enterprise Solution Architecture
Brisbane, QLD, AU
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