Tracey Dawson Email
Managing Director
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Tracey Dawson Location
- Warrington, GB
Tracey Dawson Work
- 2011 -now Managing Director @ TDH Consultancy
- 2023 -2023 Service Architect @
- 2023 -2023 Service Architect @
- 2021 -2023 Maternity Leave @
- 2021 -2021 Service Architect @
- 2019 -2021 Maternity leave @
- 2017 -2019 Service Architect @
- 2017 -2017 Service Architect @
- 2017 -2017 Service Architect @
- 2016 -2016 Service Architect @
- 2016 -2016 Service Architect @
- 2016 -2016 Business Consultant @
- 2015 -2015 Service Design Architect @
- 2014 -2014 Lead Service Design Architect @
- 2013 -2013 ITIL and SIaM Service Management Consultant @
- 2012 -2012 Project Manager - Service Transformation @
- 2011 -2012 ITIL Service Management Consultant and Service Transformation Manager @
- 2010 -2011 Small Change Manager @
- 2008 -2011 Service Improvement Manager - 3rd party supplier (Steria) @
- 2008 -2011 Pro-active Problem Management Manager @
- 2008 -2011 Service Improvement Manager @
- 2006 -2007 Process Improvement and Quality Assurance Manager @
- 2004 -2006 Service Manager @
- 2004 -2004 Service Desk Team Manager @
- 2001 -2003 Service Desk Analyst and Team leader @
Tracey Dawson Education
- Lancaster University
BA (French and Italian studies)
1997-2001 - Ridge Danyers 6th form college
A Levels (Maths, French, Geography and General Studies)
1995-1997
Tracey Dawson Skills
- Service Improvement
- Microsoft Office
- Engagements
- Itil Expert Version 3
- Budget Management
- Prince 2 Practitioner
- Requirements Gathering
- Problem Management
- Supply Management
- Governance
- Change Management
- Solution Design
- Itt
- Ricoh
- Stakeholder Management
- Itil Manager Version 2
- Process Design
- Sla
- ServiceNow
- People Management
- Lean Manufacturing
- Project Management
- Bid Development
- Project Delivery
- PRINCE2
- Sales
- Solutions
- Service Design
- Supplier Management
- Management
- Strategic Planning
- Service Delivery
- CMMI
- ISO 20000
- Forecasting
- Process Maturity Assessment
- Siam Service Integration and Management
- Risk Management
- ITIL
- IT Service Management
- Solution Architecture
- Budgets
- Bid Preparation
- Solutions Architect
- Transition Management
- Process Improvement
- Managed Services
- Business Analysis
- Siam
- ITIL Expert
- Itil Manager
Tracey Dawson Summary
- Tracey Dawson, based in Warrington, GB, is currently a Managing Director at TDH Consultancy. Tracey Dawson brings experience from previous roles at Matalan, Socitm Advisory and TDH CONSULTANCY LTD. Tracey Dawson holds a 1997 - 2001 BA in French and Italian studies @ Lancaster University. With a robust skill set that includes Service Improvement, Microsoft Office, Engagements, Itil Expert Version 3, Budget Management and more. Tracey Dawson has 1 emails on RocketReach.
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