Avius are a global provider of real-time Voice of Customer and Voice of Employee software solutions. We are passionate about connecting businesses to their customers.
Our multi-channel feedback solutions enable rapid operational recovery and deeper insights that drive improved customer experiences for some of the largest public attractions and facilities in the world, including Merlin Entertainments who operate Alton Towers, London Eye, Madame Tussauds (and another 100 attractions worldwide), and LAX, Houston and Atlanta Airport, the busiest airport in the world.
CustomerSure combines powerful customer experience software with our robust methodology and unparalleled support. Since 2010, we've been helping our customers gather, understand and act on the valuable insights provided to them by their own customers through feedback surveys.
With powerful, intuitive software backed up by expert consultancy and support, CustomerSure helps you design and execute customer feedback processes that transform your business performance.
We're trusted by businesses including Barchester Healthcare, Philips, Covéa Insurance, KK Wind, Magrabi and GBG Group, helping them to understand more about their customers, and then retain and delight them.
When you start using CustomerSure, you get more than just a handful of dashboards. All our packages include:
- Our fully-featured, easy-to-use customer feedback software
- A proven survey methodology to drive measurable results
- Unparalleled support from CSAT and customer feedback experts
If you’d like to see CustomerSure’s award-winning approach in action, contact us for a Free Pilot Project. We’ll help you design and run a short, live test to show you exactly how everything works and prove the real impact our approach has on your customers - and your business.