Born in the mountains out of love for freeride skiing, our passion for adventure runs deep. We believe that freeride is a mindset, an attitude, a drive to challenge convention, to forge your own path, to explore and discover, and choosing your own line. Based on this, our purpose is simple. As for our products, they all enable the freedom to be adventurous. Whether horizontally or vertically, on skis, by bike, or on foot, they offer the optimal balance of style and performance.
Our Scandinavian heritage is ever-present, and our commitment to doing better things in a better way is our never-ending responsibility. For memories, stories, products, and adventures that will withstand the test of time.
Vertex is a leader in BPO and Customer Management Outsourcing, serving over 200 clients worldwide across many sectors. Our focus is on providing value-based solutions for our clients that deliver exceptional customer experience, and do so cost effectively.
Deep practitioners
It is our peoples’ skills, combined with industry know-how and experience that allow us to provide rock-solid operational performance and deep functional expertise. With a focus on our clients’ brand and customer experience, we work to develop and deliver effective customer programs to optimise performance. Leveraging enhanced metrics, we develop effective programs to optimize performance and deliver a great experience for your customers.
Electricity of new ideas
Beyond operational know-how, we provide new ways of thinking that enable our clients to achieve their desired business outcomes. Expert at understanding key trends across major geographies and sectors we leverage analytics to develop the right strategy to exceed the expectations of your customers. Our activities focus on improving customer satisfaction, reducing the cost-to-serve, and increasing revenues.
Same side of the table partnerships
Our culture focuses on teaming to build effective solutions with quantifiable business benefit. We are innovative and adhere to a “same-side of the table” philosophy. Working with you, we can help you transform your business operations, making them more efficient and effective.
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