AssistNow was founded to disrupt and redefine the Workday software support model by developing innovative products and services that put our client success first. By delivering unparalleled support and the most highly skilled expertise available at a fraction of the cost, our clients receive the highest level of both value and customer service every day.
Our support services enable clients to transition from a vendor-dictated to a business-driven roadmap.
Customer Focused
We aren't just another Workday vendor; we take an entirely different approach to customer service. Based in Northwest Arkansas, we have worked with some of the world’s largest companies. We won’t let you sit around and wonder about the status of your issue. We will get your issue solved or assigned by the end of the day and let you know when to expect a resolution. We are a company that values creating lasting partnerships and delivering remarkable experiences. Clients who work with us get dedicated resources to help train your team and work with you on daily questions.
Technology
Technology & Product are our DNA
AssistNow is a technology and product company at heart. We're reinventing the support rule book by harnessing emerging AI tools and technologies to create an easy support process. Our focus is on solving real problems for our clients while maintaining extreme transparency. We’ve made our work process simple so we can focus on hiring the best experts in the industry.
Value & Quality
Our price is competitive and affordable
In a time when quality seems to be compromised by price, we are determined to be different and continue to offer high-quality support and service at a fair and reasonable price. We choose to invest in our technology rather than fancy booths at industry events. We offer payment structures that allow you to achieve your business goals without being held hostage to price.
We develop SMARTASSISTANT - the leading technology for interactive product advice for online shops, brands, and service providers.
Our mission: Helping shoppers choose products they'll love.
The SMARTASSISTANT SaaS solution is based on a need-oriented paradigm, and takes on the role of a knowledgeable salesperson: It engages the user, asks need-oriented questions, explains features, and benefits and advises the user on the most suitable product or service. Find out more: http://www.smartassistant.com/solution
Our team is passionate about pushing the boundaries of online retail, driving higher conversion rates, and increasing shopper loyalty.
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