Touchpoint Group is a New Zealand software company uniting AI insights and customer engagement. Ipiphany (AI Text Analytics): Transforms unstructured feedback into clear themes, root causes, and quantified drivers of churn, cost, and revenue-so CX/Insights teams can prioritise fixes that matter. Touchpoint MX (Marketing Automation): Executes the response through email, SMS, surveys, and loyalty-secure, ISO 27001-certified, with local NZ support. Trusted by banks, insurers, and telcos to improve customer experience and campaign performance. From insights to action, with Touchpoint Group.
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Touchpoint Group Questions
The Touchpoint Group annual revenue was $6.2 million in 2026.
Jon Edmonds is the CEO of Touchpoint Group.
16 people are employed at Touchpoint Group.
The NAICS codes for Touchpoint Group are [54, 541, 5418].
The SIC codes for Touchpoint Group are [73, 731].
Top Touchpoint Group Employees
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Vivek Sinha
Solutions Architect at Touchpoint Group
New York, NY, US1 -
Nick Young
Consultant at Touchpoint Group
Northampton, GB11 -
Christian Andreas
Project Manager at Touchpoint Group
Auckland, Auckland, New Zealand -
Harshika Mistry
Intermediate Project Manager at Touchpoint Group
Auckland, Auckland, New Zealand1 -
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James Liu
Senior Java Developer at Touchpoint Group
Auckland, NZ1
