Touch LLC Information

Touch is a communications strategy and marketing firm helping organizations create measurable business, community, and economic impact. Over the years, our work has evolved beyond traditional marketing and public relations. Through experience, we recognized that organizations need more than visibility; they need communications strategies that inspire action, strengthen relationships, build trust, and contribute to sustainable outcomes. Today, we partner with nonprofits, corporations, government agencies, and mission-driven organizations to align strategy, storytelling, public relations, community engagement, and creative campaigns with the goals that matter most. Whether increasing participation, supporting small business growth, revitalizing neighborhoods, advancing workforce initiatives, or strengthening public awareness, we believe communications and marketing should be a catalyst for measurable change. What sets Touch apart is our ability to bridge strategy with implementation while understanding the broader systems that influence communities, organizations, and economic opportunity. Real change comes from working with the community, not building something for them. We don't just ask, "How do we reach more people?" We ask, "What outcome are we trying to create, and how can we empower communities to lead past the campaign?" Our experience spans economic development, tourism, entrepreneurship, workforce development, arts and culture, and community development, serving organizations including Enterprise Community Partners, the Conservancy for Cuyahoga Valley National Park, Destination Cleveland, Fund for Our Economic Future, Greater Cleveland Sports Commission, and initiatives surrounding the NBA All-Star Celebration. Touch is led by Founder and CEO Chardonnay Graham and is committed to helping organizations create lasting impact through purposeful strategy, authentic partnerships, and communications that move people to action.