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Tory MacRi Location
Wollongong, NSW, AU
Tory MacRi Work
Operations Manager @ (June 2025 - Present)
General Manager @ (August 2024 - May 2025)
General Manager @ (January 2024 - July 2024)
Commercial Manager @ (September 2021 - January 2024)
Manager Change and Implementation @ (October 2018 - August 2021)
Business Relations and Process Manager @ (July 2016 - October 2018)
Business Process Improvement Manager @ (July 2013 - June 2016)
Customer Services Manager @ (October 2009 - July 2013)
Business Development Manager @ Personal Automotive (August 2009 - October 2009)
Customer Contact Manager @ (August 2008 - July 2009)
Total Health Operations Manager @
Call Centre Manager @ (October 2000 - November 2006)
Operations Manager @ (April 1992 - October 2000)
Tory MacRi Education
University of Wollongong
Master of Business Administration - MBA
2018-2022
University of Wollongong 2018-2022
Australian College of Commerce & Management
Diploma (Leadership and Management)
2016-2016
St Francis College Leeton 1980-1984
Tory MacRi Skills
People Management
Operations Management
Optimisation
Operational Efficiency
Account Management
Business Planning
Budgeting
Customer Relations
Change Management
Customer Service
Knowledge Management
Operations
Quality Assurance
Risk Management
Team Management
Call Center
Team Leadership
Process Improvement
Coaching
Budgets
Management
Call Centers
Contact Centers
Customer Experience
Telecommunications
Project Management
Leadership
Recruiting
Performance Management
Project Delivery
Business Process Improvement
Stakeholder Management
Business Analysis
Business Development
Inbound Marketing
Outsourcing
Culture Change
Governance
Business Strategy
Vendor Management
Analysis
Leadership Development
Resource Management
Workforce Management
Management Consulting
Service Delivery
CRM
Customer Satisfaction
Employee Training
Customer Retention
Public Speaking
Public Relations
Business Process
Tory MacRi Summary
Tory MacRi, based in Wollongong, NSW, AU, is currently a Operations Manager at Micromax Pty Ltd. Tory MacRi brings experience from previous roles at WHK Commercial Property, allcare Health Services and Peoplecare. Tory MacRi holds a 2018 - 2022 Master of Business Administration - MBA @ University of Wollongong. With a robust skill set that includes People Management, Operations Management, Optimisation, Operational Efficiency, Account Management and more. Tory MacRi has 1 emails and 1 mobile phone numbers on RocketReach.
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