Quality customer care and support. Fewer calls and shortened call lengths. No travelling time means lower costs and less time wasted. Convenient where on-site visits are very difficult, possibly due to location of client. By physically seeing the problem, Itech Administrators is able make a quicker more accurate diagnosis (versus phone and email), allowing first time resolution of problems. Less frustration. Transparency between user and support staff. Client is able to witness and better understand the added service provided and thus the service value.
Techlounge is an online IT re-seller which tailors products to individual or company needs. Company is founded by individuals who have a passion for technology as well as business.
We are a Durban based technology company that strives for business proficiency through technology. Combining modern technology with forward problem solving thinking we provide solutions that, well, work.