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Tonya Ulery Location
Texas, United States
Tonya Ulery Work
Senior Vice President @ (January 2026 - Present)
Head of Client Services @ (February 2025 - January 2026)
VP Account Management @ (January 2023 - February 2025)
VP Operations @ (July 2019 - January 2023)
VP Claims and Customer Service @ (September 2013 - July 2019)
Director, Contact Center and Policy Holder Services @ (May 2009 - September 2013)
Operations Manager Benefits Confirmation @ (March 2004 - May 2009)
Director, Training and Development @ (March 1996 - March 2004)
Tonya Ulery Education
University of Oklahoma 1996-2001
Tonya Ulery Skills
Contact Center Management
Call Centers
Leadership
Insurance
Customer Service
Training
Strategic Planning
Contact Centers
Customer Experience
Strategy
Claims Handling
Long-term Care
call center operations
Customer Satisfaction
Business Development
Team Building
Lead Generation
Recruiting
Risk Management
Budgets
Employee Benefits
Motivation
Quality Assurance
Long Term Care Insurance
Project Planning
Business Process
Claim Investigation
Outbound Marketing
Incentive Programs
Global Regulatory Compliance
Inbound Marketing
Inbound Lead Generation
Operations Management
Claims Management
Healthcare
Health Insurance
Microsoft Word
Sales
Long Term Care
Tonya Ulery Summary
Tonya Ulery, based in Texas, United States, is currently a Senior Vice President at illumifin. Tonya Ulery brings experience from previous roles at illumifin, LTCG and Transamerica. Tonya Ulery holds a 1996 - 2001 University of Oklahoma. With a robust skill set that includes Contact Center Management, Call Centers, Leadership, Insurance, Customer Service and more. Tonya Ulery has 2 emails and 1 mobile phone numbers on RocketReach.
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