Tony Vuong Email & Phone Number
Senior Customer Support Delivery Manager - US Federal Government @ ServiceNow
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Tony Vuong Location
- Chula Vista, CA, US
Tony Vuong Work
- 2020 -now Senior Customer Support Delivery Manager - US Federal Government @
- 2019 -2020 Director of Business Development (And Asian Marketing) @
- 2017 -2018 Global Customer Service, Support and Account Management Consultant @ TGC Services
- 2013 -2016 Director, Global Customer Support - Customer service representatives, Level 1 engineers and Logistics @ DataDirect Networks
- 2013 -2013 Sr Global Customer Support Manager - Customer service representatives, Level 1 engineers and Logistics @ DataDirect Networks
- 2012 -2013 Sr. (eSAM) Enterprise Support Account Manager and Customer Advocate @ DataDirect Networks
- 2012 -2013 e-SAM (Customer Advocate) and Global Customer Support Manager - Customer service representatives @ DataDirect Networks
- 2012 -2013 Global Customer Support Manager - Customer service representatives and Logistics and Sr. e-SAM @ DataDirect Networks
- 2010 -2012 Senior Service Delivery Manager (SAM) and Customer Advocate - Top Accounts - Oracle US @
- 2010 -2011 Sr. Enterprise Support Account Manager and Cu Advocate - N. America Western Region and Federal and Canada @
- 2002 -2009 Sr. Critical Situation Manager and Escalation Manager - Sun Support Services - North America Region @
- 2000 -2002 Sr. Business Escalation Leader @
- 1998 -2000 Project Manager @
Tony Vuong Education
- Lowell High School
High School Diploma (College Prep)
1986-1990 - San Francisco State University
Bachelor of Science (Marketing)
- University of Phoenix
MBA (Business Administration)
Tony Vuong Skills
- Enterprise Software
- CRM
- Management
- Business Intelligence
- Security
- Leadership
- Storage
- Service Delivery
- VMware
- Servers
- Databases
- Oracle
- Customer Satisfaction
- Technical Support
- Virtualization
- Operating Systems
- Unix
- Cloud Computing
- Integration
- SaaS
- SAN
- Troubleshooting
- Consensus Building
- Program Management
- Disaster Recovery
- Data Center
- Hardware
- Business Strategy
- Pre-sales
- Professional Services
- Storage Area Networks
- Customer Support
- Pre Sales
- Strategy
- Microsoft Excel
- Engineering
- Support
Tony Vuong Summary
- Tony Vuong, based in Chula Vista, CA, US, is currently a Senior Customer Support Delivery Manager - US Federal Government at ServiceNow. Tony Vuong brings experience from previous roles at Viejas Casino & Resort, TGC Services and DataDirect Networks. Tony Vuong holds a 1986 - 1990 High School Diploma in College Prep @ Lowell High School. With a robust skill set that includes Enterprise Software, CRM, Management, Business Intelligence, Security and more. Tony Vuong has 2 emails and 1 mobile phone numbers on RocketReach.
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