Tony Sidera Email & Phone Number
Sr Diector - Voice, Digital and Customer Experience @ Travelers
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Tony Sidera Location
- Hartford, CT, US
Tony Sidera Work
- Sr Diector - Voice, Digital and Customer Experience @ (November 2016 - Present)
- Contact Center Services Manager @ Cigna (August 2011 - November 2016)
- Contact Center Architect @ Travelers (May 2010 - August 2011)
- Senior Consultant - Contact Center Technology @ (March 2003 - October 2010)
- Contact Center Technology Specialist @ (March 1996 - May 2009)
- Systems Manager VAX and VMS @ (April 1996 - April 2003)
- Systems Engineer @ (September 1985 - April 1996)
Tony Sidera Education
- Albertus Magnus College
- Connecticut School of Electronics
Tony Sidera Skills
- Contact Centers
- Program Management
- Vendor Management
- SDLC
- Disaster Recovery
- Call Centers
- Business Analysis
- Databases
- Integration
- Business Process Improvement
- Process Improvement
- Management
- Requirements Gathering
- Software Development Life Cycle (SDLC)
- Business Requirements
- IT Strategy
- Enterprise Architecture
- Requirements Analysis
- Visio
- Solution Architecture
- Data Warehousing
- Software Development Life Cycle Sdlc
- Microsoft Excel
- Project Management
- Sales
- Testing
- Software Development Life Cycle
Tony Sidera Summary
- Tony Sidera, based in Hartford, CT, US, is currently a Sr Diector - Voice, Digital and Customer Experience at Travelers. Tony Sidera brings experience from previous roles at Cigna, Travelers, Partner Consulting and The Hartford. Tony Sidera holds a Albertus Magnus College. With a robust skill set that includes Contact Centers, Program Management, Vendor Management, SDLC, Disaster Recovery and more. Tony Sidera has 3 emails and 1 mobile phone numbers on RocketReach.
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