Tony Sidera Email & Phone Number
Sr Diector - Voice, Digital and Customer Experience @ Travelers
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Tony Sidera Location
- Hartford, CT, US
Tony Sidera Work
- 2016 -now Sr Diector - Voice, Digital and Customer Experience @
- 2011 -2016 Contact Center Services Manager @ Cigna
- 2010 -2011 Contact Center Architect @ Travelers
- 2003 -2010 Senior Consultant - Contact Center Technology @
- 1996 -2009 Contact Center Technology Specialist @
- 1996 -2003 Systems Manager VAX and VMS @
- 1985 -1996 Systems Engineer @
Tony Sidera Education
- Albertus Magnus College
- Connecticut School of Electronics
Tony Sidera Skills
- Contact Centers
- Program Management
- Vendor Management
- SDLC
- Disaster Recovery
- Call Centers
- Business Analysis
- Databases
- Integration
- Business Process Improvement
- Process Improvement
- Management
- Requirements Gathering
- Software Development Life Cycle (SDLC)
- Business Requirements
- IT Strategy
- Enterprise Architecture
- Requirements Analysis
- Visio
- Solution Architecture
- Data Warehousing
- Software Development Life Cycle Sdlc
- Microsoft Excel
- Project Management
- Sales
- Testing
- Software Development Life Cycle
Tony Sidera Summary
- Tony Sidera, based in Hartford, CT, US, is currently a Sr Diector - Voice, Digital and Customer Experience at Travelers. Tony Sidera brings experience from previous roles at Cigna, Travelers, Partner Consulting and The Hartford. Tony Sidera holds a Albertus Magnus College. With a robust skill set that includes Contact Centers, Program Management, Vendor Management, SDLC, Disaster Recovery and more. Tony Sidera has 3 emails and 1 mobile phone numbers on RocketReach.
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