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Tony Rocha Location
Wauconda, IL, US
Tony Rocha Work
LEAP Systems Manager @ (March 2023 - Present)
LEAP Coordinator @ (June 2021 - Present)
Manager Operations @ (May 2018 - June 2021)
Senior Service Delivery Manager @ (April 2009 - May 2018)
Service Delivery Manager @ (September 2006 - March 2009)
Customer Operations Manager @ Pitney Bowes Management Services - Bankers Life & Casualty (July 2005 - September 2006)
Tony Rocha Education
University of Phoenix. M.Sc. in Management
Master's degree (Business Administration and Management, General)
2009-2012
Tony Rocha Skills
Customer Retention
Service Delivery
Contract Negotiation
Customer Satisfaction
Change Management
Process Improvement
Customer Service
Operations Management
Sales
CRM
Management
Management of Change
Customer Service Management
Workforce Management
Leadership
Team Building
Account Management
Vendor Management
Team Leadership
Lean Six Sigma
Lean Thinking
Lean Management
Lean Operations
Business Process Improvement
Six Sigma
Lean Manufacturing
5S
Program Management
Project Management
Tony Rocha Summary
Tony Rocha, based in Wauconda, IL, US, is currently a LEAP Systems Manager at Termax Corporation. Tony Rocha brings experience from previous roles at Termax Corporation, Quickturn Assembly, Novitex Enterprise Solutions - Grainger and Pitney Bowes Management Services - PriceWaterhouseCoopers. Tony Rocha holds a 2009 - 2012 Master's degree in Business Administration and Management, General @ University of Phoenix. M.Sc. in Management. With a robust skill set that includes Customer Retention, Service Delivery, Contract Negotiation, Customer Satisfaction, Change Management and more. Tony Rocha has 1 emails and 2 mobile phone numbers on RocketReach.
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