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Toni Cacioppo Location
Denver, CO, US
Toni Cacioppo Work
People, Process and Project Leader @
Project and Process Implementation Manager @ (April 2018 - Present)
Senior Manager - Quality and Process @ (June 2017 - April 2018)
Senior Vendor Manager - Area Manager @ (June 2016 - June 2017)
Operations Manager Directv and at and T - Learning Lab and Customer Care @ (June 2015 - June 2016)
Process Improvement Site Analyst @ (August 2014 - June 2015)
Operations Support Analyst @ (January 2014 - August 2014)
Collections and Billing Supervisor @ (June 2013 - December 2013)
Marketing Analyst @ (January 2013 - January 2013)
Online Community Manager and Reporting Analyst for Ibm Rational Community @ (January 2012 - January 2013)
Senior Online Marketing Manager @
Business Analyst @ (January 2008 - January 2012)
High Balance Risk Mitigation Supervisor @ (January 2006 - January 2008)
Financial Care Inbound Team Lead @ (January 2005 - January 2006)
Financial Care Representative @ (January 2003 - January 2005)
Consumer Credit Representative @ (January 2002 - January 2003)
Supervisor @ (January 1996 - January 2000)
Toni Cacioppo Education
Colorado State University - Global Campus
(Business Management, Organizational Leadership)
2015-2017
(Marketing, Management)
2013
Front Range Community College
(Business Marketing)
Toni Cacioppo Skills
Microsoft Products
Change Management
Operations Management
SharePoint
Outlook
Visual Basic
SEO
Google Analytics
Websites
Microsoft Word
Microsoft Excel
Call Center
Performance Improvement
Key Performance Indicators
Team Building
Team Management
Cross-functional Team Leadership
Expert Communicator
Customer Experience
Job Coaching
Presentations
Brand Awareness
Customer Loyalty Management
Business Process Improvement
Community Management
Business Process Development
Collaborative Problem Solving
Highly detail oriented
Telecommunications
Process Improvement
Reports
Management
Call Centers
Team Leadership
Coaching
Strategic Planning
Analysis
Analytics
Customer Satisfaction
Training
Strategy
Project Management
Email Marketing
Leadership
Customer Retention
Online Marketing
Social Media
Salesforce.com
Time Management
CRM
Social Media Marketing
Marketing
Data Analysis
Cross Functional Team Leadership
Toni Cacioppo Summary
Toni Cacioppo, based in Denver, CO, US, is currently a People, Process and Project Leader at High5test. Toni Cacioppo brings experience from previous roles at Comcast Business and Att. Toni Cacioppo holds a 2015 - 2017 Colorado State University - Global Campus. With a robust skill set that includes Microsoft Products, Change Management, Operations Management, SharePoint, Outlook and more. Toni Cacioppo has 1 emails and 2 mobile phone numbers on RocketReach.
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