Tommy Lui Email & Phone Number
Director, Complaints and Advice @ Consumer Council
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Tommy Lui Location
- Hong Kong
Tommy Lui Work
- 2025 -now Director, Complaints and Advice @
- 2024 -2025 Deputy Director of Complaints and Advice @
- 2023 -2024 Chief Complaints and Advice Officer @
- 2023 -now Committee Member @ Committee on Complaints against Private Healthcare Facilities
- 2019 -2023 Head of Contact Centre @
- 2018 -2019 Senior Manager, Customer Care @
- 2005 -2018 Senior Manager, Customer Service Operations @
- 1997 -2005 Manager, Customer Service @
- 1993 -1997 Regional Customer Service Manager, Photo Division @ Agfa-Gevaert (HK) Ltd
- 1990 -1992 Application Specialist, Photo Division @ Agfa-Gevaert (HK) Ltd
Tommy Lui Education
- HKUST Business School
Master of Business Administration - MBA
2001-2003 - The Chinese University of Hong Kong
Bachelor's Degree (Psychology)
1986-1990
Tommy Lui Skills
- Customer Service
- Operations Management
- Logistics
- Process Improvement
- Management
- Leadership
- Team Building
- Account Management
- Supply Chain Management
- Team Leadership
- Call Centers
- Customer Experience
- Customer Satisfaction
- Contact Center Management
- Change Management
- Contact Center Transformation
- Employee Engagement
- Manufacturing
Tommy Lui Summary
- Tommy Lui, based in Hong Kong, is currently a Director, Complaints and Advice at Consumer Council. Tommy Lui brings experience from previous roles at Consumer Council, Committee on Complaints against Private Healthcare Facilities and City Facilities Management (HKG) Limited. Tommy Lui holds a 2001 - 2003 Master of Business Administration - MBA @ HKUST Business School. With a robust skill set that includes Customer Service, Operations Management, Logistics, Process Improvement, Management and more. Tommy Lui has 2 emails and 1 mobile phone numbers on RocketReach.
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