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Tom Winkler Location
Atlanta, GA, US
Tom Winkler Work
2014 -now Director of Call Center Operations @
2000 -2014 Senior Operations Manager @
1993 -2000 Contact Center Operations Manager @ Ballard Designs
Tom Winkler Education
Valdosta State University 1987-1992
Tom Winkler Skills
Avaya
Contact Centers
Call Center
Process Improvement
Operations Management
Management
Vendor Management
Customer Experience
CRM
Customer Satisfaction
Telecommunications
Call Centers
Customer Retention
Business Process Improvement
Cross-functional Team Leadership
Training
Avaya Technologies
Customer Service
Leadership
Team Building
Customer Relationship Management (CRM)
Cross Functional Team Leadership
Services
Networking
Project Management
Operations
Public Speaking
Strategy
Research
Customer Relationship Management Crm
Customer Relationship Management
Tom Winkler Summary
Tom Winkler, based in Atlanta, GA, US, is currently a Director of Call Center Operations at Alliance Spine and Pain Centers. Tom Winkler brings experience from previous roles at The Network and Ballard Designs. Tom Winkler holds a 1987 - 1992 Valdosta State University. With a robust skill set that includes Avaya, Contact Centers, Call Center, Process Improvement, Operations Management and more. Tom Winkler has 4 emails and 2 mobile phone numbers on RocketReach.
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