Tom Wilson Email & Phone Number
Solutions Architect @ Thunder
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Tom Wilson Location
- Haines City, FL, US
Tom Wilson Work
- 2025 -now Solutions Architect @
- 2024 -now COO and Director of Digital Operations @
- 2016 -2017 Self Sevice Practice Manager @
- 2023 -2024 Associate Director - Software Development @
- 2022 -2023 Sr Manager, Conversational Systems and Agent Desktop Devlopment @
- 2020 -2022 Sr Manager, Conversational Systems and Agent Desktop Devlopment @
- 2017 -2020 Sr. IVR Architect @
- 2016 -2017 Self Sevice Practice Manager @
- 2014 -2016 Sr IVR Developer @
- 2010 -2014 Team Lead - IVR and Application Systems Analyst - Specialist @
- 2007 -2010 Specialist III, IVR @
- 2006 -2007 Developer II @
- 2003 -2006 Specialist II @
- 2003 -2003 Operations Analyst @
- 2003 -2003 Operations Analyst @
Tom Wilson Education
- Colorado Technical University
(Computer Programming, Specific Applications)
2011-2015 - Ridge Technical Center
Technical Diploma (Accouting, Business Computer Programming,)
1996-1998 - Western Carolina University
(Quantium Mechanics)
1997-1997
Tom Wilson Skills
- IVR
- Telecommunications
- Software Development
- Integration
- Call Centers
- Vendor Management
- SDLC
- VXML
- Visio
- Avaya Technologies
- Avaya Experience Portal
- Avaya Elite Multichannel
- Nuance
- Speech Recognition
- CTI
- Java
- Tomcat
- SOAP
- Requirements Analysis
- Software Documentation
- Requirements Gathering
- Call Routing
- .NET
- Databases
- System Deployment
- Call Center
- Avaya
- Routing
- Genesys
- SharePoint
- Business Analysis
- SQL
- WebSphere Message Broker
- Business Requirements
- Microsoft SQL Server
- WebSphere Application Server
- VB.NET
- VoIP
- TCP/IP
- Business Objects
- Genesys Voice Portal
- SOA
- Systems Analysis
- Enterprise Architecture
- Convergsys Voice Portal
- Avaya Breeze
- SIP
- Avaya Enagement Development Platform
- Troubleshooting
- LumenVox
- Nortel
- Net
- Gvp
- Aspect Acd
- Web Services
- Training
- Grxml
- Architecture
Tom Wilson Summary
- Tom Wilson, based in Haines City, FL, US, is currently a Solutions Architect at Thunder. Tom Wilson brings experience from previous roles at Cycle Stop USA, Arrow Electronics and Verizon. Tom Wilson holds a 2011 - 2015 Colorado Technical University. With a robust skill set that includes IVR, Telecommunications, Software Development, Integration, Call Centers and more. Tom Wilson has 2 emails and 3 mobile phone numbers on RocketReach.
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