Manager, Customer Operations @ (June 2021 - May 2025)
Team Lead @ (October 2020 - June 2021)
Senior Analyst @ (May 2020 - October 2020)
Analyst @ (June 2019 - May 2020)
Carrier Sales Representative @ (June 2017 - June 2019)
Assistant Recruiter @ (September 2014 - May 2017)
Financial insurance Representative Intern @ (June 2016 - August 2016)
Tom Wilson Education
Augustana College
Finance and Management
Tom Wilson Skills
Account Management
Analytical Skills
Attention to Detail
Building Business Relationships
Business Process
Business Support
Client Onboarding
Client Relations
Coaching
Communication
Critical Thinking
Customer Advocacy
Customer Onboarding
Customer Relationship Management (CRM)
Customer Success
Customer Support
Data Analytics
Establishing Relationships
External Communications
High Sense of Urgency
Internal and External Communications
Interviewing
Interviews
Key Performance Indicators
Leadership
Leadership Development
Market Planning
Microsoft Office
Microsoft Word
Onboarding
Operational Excellence
Operations Management
Organization Skills
Performance Metrics
PowerPoint
Problem Solving
Project Management
Public Speaking
Relationship Building
Relationship Development
Skill Development
Strategic Thinking
Team Leadership
Team Management
Time Management
Written Communication
Tom Wilson Summary
Tom Wilson, based in Chicago, IL, US, is currently a Hearing Instrument Specialist at Miracle Ear Chicago Hearing. Tom Wilson brings experience from previous roles at Tegus. Tom Wilson holds a Finance and Management @ Augustana College. With a robust skill set that includes Account Management, Analytical Skills, Attention to Detail, Building Business Relationships, Business Process and more. Tom Wilson has 1 emails and 1 mobile phone numbers on RocketReach.
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