Business Process Design Manager - Service Delivery Transformation @ (April 2009 - October 2012)
Team Lead, Technical Services @ (April 2008 - April 2009)
Customer Support Engineer III - Technical Services @ (March 2007 - April 2008)
Customer Support Engineer II - Technical Services @ (March 2005 - March 2006)
NOC Supervisor, Team Lead, Escalation Engineer, NOC Engineer, Implementation Engineer @ (August 2000 - September 2004)
Tom Willingham Education
Auburn University Harbert College of Business
MBA (General Mgmt)
2011-2011
The University of Texas at Austin
The University of Texas at San Antonio
Bachelor of Arts
1997
Tom Willingham Skills
Project Management
Technical Support
CRM
Operations Management
Process Improvement
Cisco Technologies
Unified Communications
Negotiation
Teamwork
OSPF
Product Management
Cross-functional Team Leadership
ITIL
Vendor Management
Program Management
Telecommunications
Data Center
Leadership
EIGRP
BGP
MPLS
Customer Relationship Management (CRM)
Multiprotocol Label Switching (MPLS)
Business Process Improvement
Customer Relationship Management Crm
Multiprotocol Label Switching Mpls
Cross Functional Team Leadership
IT Strategy
Presentation Skills
Information Technology
Digitization
Stakeholder Engagement
Digital Transformation
Process Automation
Digital Strategy
Thought Leadership
Orchestration
Technical Leadership
Business Process Automation
Team Leadership
Strategic Planning
Strategy
Operating Models
Relationship Building
Strategic Leadership
IT Transformation
Business Strategy
Management
Analytics
Organizational Leadership
Cloud Computing
Integration
Automation
IT Service Management
Multiprotocol Label Switching
Customer Relationship Management
Tom Willingham Summary
Tom Willingham, based in Austin, TX, US, is currently a Google Cloud Consulting: Power and Energy Pursuit Lead, US South Region at Google at Google. Tom Willingham brings experience from previous roles at Google and Cisco. Tom Willingham holds a 2011 - 2011 MBA in General Mgmt @ Auburn University Harbert College of Business. With a robust skill set that includes Project Management, Technical Support, CRM, Operations Management, Process Improvement and more. Tom Willingham has 3 emails and 1 mobile phone numbers on RocketReach.
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