Technical Support Supervisor @ (July 2000 - January 2002)
Supervisor, Customer Care @ (September 1998 - July 2000)
Help Desk Representative @ (September 1997 - September 1998)
Customer Care Representative @ (April 1996 - September 1997)
Tom Troyer Education
Western Washington University
BA (Speech Pathology & Audiology)
1996-2000
Tom Troyer Skills
Proven ability to guide teams through uncertain times
Able to translate technical data into meaningful stories
Problem solving
Positive attitude
20+ years of team leadership experience
· 20+ years of team leadership experience
· Proven ability to guide teams through uncertain times
· Able to translate technical data into meaningful stories
· Problem solving
· Positive attitude
Telecommunications
Wireless
VoIP
Managed Services
Team Leadership
Mobile Devices
Call Centers
Cross-functional Team Leadership
Customer Experience
Strategic Partnerships
Vendor Management
Customer Retention
Troubleshooting
Integration
Strategy
Product Management
Wireless Technologies
Cross Functional Team Leadership
Process Improvement
Strategic Planning
Management
Public Speaking
Tom Troyer Summary
Tom Troyer, based in Alpharetta, GA, US, is currently a Director, Roaming Operations at AT&T. Tom Troyer brings experience from previous roles at AT&T. Tom Troyer holds a 1996 - 2000 BA in Speech Pathology & Audiology @ Western Washington University. With a robust skill set that includes Proven ability to guide teams through uncertain times, Able to translate technical data into meaningful stories, Problem solving, Positive attitude, 20+ years of team leadership experience and more. Tom Troyer has 3 emails and 1 mobile phone numbers on RocketReach.
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