2013 -2018 General Manager, Professional Services, ANZ @
2009 -2013 SVP and General Manager Technical Operations @ Ventyx, an ABB Company
2007 -2009 EVP Global Customer Support Services @ Ventyx, an ABB Company
2007 -2009 EVP Global Customer Support Services @ Mincom Limited
2005 -2007 VP Product Support Services JAPAC @
1997 -2005 VP Products and Technology @
1996 -1997 Director, Customer Services @
1989 -1996 Director, Customer Services @
1984 -1997 Development Manager @
1984 -1997 Development Manager @ MSA
1984 -1989 HRMS Development Manager @
Tom Shields Education
Bowling Green State University
BS in BA (Management Information Systems)
1980-1984
Tom Shields Skills
Professional Services
SaaS
Enterprise Software
Business Process
Analytics
Business Intelligence
Information Technology
ERP
Business Analysis
Software Consulting
Cloud Computing
Oracle E-Business Suite
Integration
Information Management
Business Process Improvement
Pre-sales
IT Strategy
Enterprise Architecture
Dashboard
Strategy
Outsourcing
Requirements Analysis
CRM
IT Service Management
Software Project Management
Software Implementation
Software Development
SDLC
Process Improvement
Solution Selling
SOA
Solution Architecture
Management
Mobile Billing and Payments
Ebilling/ Paperless Billing
Business Development
SQL
Microsoft Excel
Reporting and Analytics
Oracle E Business Suite
Pre Sales
Outbound Customer Notifications
IVR
Web Payments and Online Services
Strategic Planning
Payment Processing
Microsoft Office
Training
Tom Shields Summary
Tom Shields, based in Sydney, NSW, AU, is currently a Director, APAC Regional Sales and Client Management at Strada. Tom Shields brings experience from previous roles at Alight Solutions, Workday and Ventyx, an ABB Company. Tom Shields holds a 1980 - 1984 BS in BA in Management Information Systems @ Bowling Green State University. With a robust skill set that includes Professional Services, SaaS, Enterprise Software, Business Process, Analytics and more. Tom Shields has 2 emails on RocketReach.
Looking for a different Tom Shields?
Find contact details for 700 million professionals.