Tom Routson Email & Phone Number
Assistant Front Office Manager @ Shore Hotel
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Tom Routson Location
- Ontario, CA, US
Tom Routson Work
- Assistant Front Office Manager @ (June 2015 - Present)
- Front Office Manager @ San Ysidro Ranch (May 2014 - August 2014)
- Front Office Manager @ Millennium Biltmore Hotel Los Angeles (November 2012 - February 2013)
- Front Office Manager @ (January 2012 - November 2012)
- Director of Rooms @ Hilton Ontario Airport (June 2009 - January 2012)
- Front Office Manager @ Sheraton Gateway Los Angeles Airport (January 2005 - March 2008)
- Assistant Front Office Manager, Front Desk Manager @ Westin Bonaventure Hotel (October 1999 - December 2004)
- Front Office Manager @ Hilton at National Airport (February 1998 - October 1998)
- Front Office Manager @ Courtyard By Marriott at National Airport (March 1997 - January 1998)
- Assistant Front Office Manager @ Hyatt Regency Guam (April 1994 - April 1995)
- Assistant Front Office Manager @ (March 1993 - September 1993)
- Front Office Manager @ (February 1992 - February 1993)
- Night Manager @ (February 1988 - April 1991)
- Front Desk Cashier, Assistant Front Office Manager, Front Office Manager @ L'Ermitage Hotel (July 1982 - November 1987)
- Cook @ Hobbit Hole restaurant (January 1979 - September 1981)
Tom Routson Education
- University of West Florida
MPA (Coastal Zone Management)
1991-1996 - University of Houston
BS (Hotel and Restaurant Management)
1978-1982 - Cornell University
Summer Program (Hotel Administration)
1979-1979
Tom Routson Skills
- Rooms Division
- Revenue Management
- Hotel Management
- Pre-opening
- Resorts
- Front Office
- Customer Service
- Customer Satisfaction
- Supervisory Skills
- Hospitality Management
- Guest Service
- Hospitality Industry
- OnQ
- Micros
- Tourism
- Outlook
- PowerPoint
- Inventory Management
- Hiring
- Brand Standards
- Scheduling
- Team Building
- Customer Relations
- Teamwork
- Luxury
- Problem Solving
- Word
- Budgeting
- Hotels
- Property Management
- Guest Satisfaction
- Quality Assurance
- Profit
- Lodging
- Hospitality
- Yield Management
- Staff Training
- P&L
- Cost Control
- Property Management Systems
- Operations Management
- Employee Relations
- Time Management
- Negotiation
- Coaching
- Microsoft Office
- Lightspeed
- Opera
- Kronos Timekeeping
- Timesaver
- SAN
- Pre Opening
- Ranch
Tom Routson Summary
- Tom Routson, based in Ontario, CA, US, is currently a Assistant Front Office Manager at Shore Hotel. Tom Routson brings experience from previous roles at San Ysidro Ranch, Millennium Biltmore Hotel Los Angeles, Hilton Pasadena and Hilton Ontario Airport. Tom Routson holds a 1991 - 1996 MPA in Coastal Zone Management @ University of West Florida. With a robust skill set that includes Rooms Division, Revenue Management, Hotel Management, Pre-opening, Resorts and more. Tom Routson has 3 emails and 1 mobile phone numbers on RocketReach.
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