Tom Routson Location
- Ontario, CA, US
Tom Routson Work
- 2015 -now Assistant Front Office Manager @
- 2014 -2014 Front Office Manager @ San Ysidro Ranch
- 2012 -2013 Front Office Manager @ Millennium Biltmore Hotel Los Angeles
- 2012 -2012 Front Office Manager @
- 2009 -2012 Director of Rooms @ Hilton Ontario Airport
- 2005 -2008 Front Office Manager @ Sheraton Gateway Los Angeles Airport
- 1999 -2004 Assistant Front Office Manager, Front Desk Manager @ Westin Bonaventure Hotel
- 1998 -1998 Front Office Manager @ Hilton at National Airport
- 1997 -1998 Front Office Manager @ Courtyard By Marriott at National Airport
- 1994 -1995 Assistant Front Office Manager @ Hyatt Regency Guam
- 1993 -1993 Assistant Front Office Manager @
- 1992 -1993 Front Office Manager @
- 1988 -1991 Night Manager @
- 1982 -1987 Front Desk Cashier, Assistant Front Office Manager, Front Office Manager @ L'Ermitage Hotel
- 1979 -1981 Cook @ Hobbit Hole restaurant
Tom Routson Education
- University of West Florida
MPA (Coastal Zone Management)
1991-1996 - University of Houston
BS (Hotel and Restaurant Management)
1978-1982 - Cornell University
Summer Program (Hotel Administration)
1979-1979
Tom Routson Skills
- Rooms Division
- Revenue Management
- Hotel Management
- Pre-opening
- Resorts
- Front Office
- Customer Service
- Customer Satisfaction
- Supervisory Skills
- Hospitality Management
- Guest Service
- Hospitality Industry
- OnQ
- Micros
- Tourism
- Outlook
- PowerPoint
- Inventory Management
- Hiring
- Brand Standards
- Scheduling
- Team Building
- Customer Relations
- Teamwork
- Luxury
- Problem Solving
- Word
- Budgeting
- Hotels
- Property Management
- Guest Satisfaction
- Quality Assurance
- Profit
- Lodging
- Hospitality
- Yield Management
- Staff Training
- P&L
- Cost Control
- Property Management Systems
- Operations Management
- Employee Relations
- Time Management
- Negotiation
- Coaching
- Microsoft Office
- Lightspeed
- Opera
- Kronos Timekeeping
- Timesaver
- SAN
- Pre Opening
- Ranch
Tom Routson Summary
- Tom Routson, based in Ontario, CA, US, is currently a Assistant Front Office Manager at Shore Hotel. Tom Routson brings experience from previous roles at San Ysidro Ranch, Millennium Biltmore Hotel Los Angeles, Hilton Pasadena and Hilton Ontario Airport. Tom Routson holds a 1991 - 1996 MPA in Coastal Zone Management @ University of West Florida. With a robust skill set that includes Rooms Division, Revenue Management, Hotel Management, Pre-opening, Resorts and more. Tom Routson has 2 emails and 1 mobile phone numbers on RocketReach.
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