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Tom Potts Location
Tampa, FL, US
Tom Potts Work
Director, Service Operations and Growth @ (February 2025 - Present)
Tom Potts Education
University of South Florida
Bachelor's degree (Bachelor of Science, Management Information Systems)
1989-1993
Tom Potts Skills
Disaster Recovery
VMware
SharePoint
IT Strategy
HIPAA
Data Center
Vendor Management
IT Management
Virtualization
SDLC
Active Directory
Requirements Analysis
Business Analysis
IT Service Management
Integration
Servers
Security
Project Management
Program Management
Software Project Management
Account Management
Agile Methodologies
Analytical Skills
Application Development
Business Development
Business Management
Business Process
Business Process Design
Business Process Improvement
Business Process Management
Business Process Outsourcing (BPO)
Business Strategy
Call Center Development
Change Management
Client Relations
Cloud Computing
Consultative Selling
Consulting
Contact Center Management
Contact Center Operations
Contact Center Technology
Contact Centers
Continuous Improvement
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service Management
Customer Support
Data Analysis
Data Management
Desktop Application Support
Desktop Support Management
Direct Sales
Employee Engagement
Global Delivery
HR Management
IT Hardware Support
IT Infrastructure Management
IT Operations
IT Outsourcing
IT Project Implementation
IT Project Leadership
ITIL
Incident Management
Information Technology
Infrastructure
Internet Protocol Suite (TCP/IP)
Lead Qualification
Leadership
Managed Services
Management
Operations Management
Outsourcing
Process Improvement
Product Management
Professional Services
Project Delivery
Project Management Office (PMO)
Project Portfolio Management
Real Estate And The Workplace
Remote User Support
Retail Operations
Retention Management
Sales Operations
Sales Processes
Server Administration
Service Delivery
Service Desk
Service Improvement
Service-Level Agreements (SLA)
Software Development
Software Development Life Cycle (SDLC)
Solution Selling
Storage Virtualization
Strategic Partnerships
Strategic Planning
Strategy
Technical Support
Vendor Sourcing
Windows Server
Team Building
Software Project
Microsoft Word
Marketing
Software Development Life Cycle Sdlc
Software Development Life Cycle
Tom Potts Summary
Tom Potts, based in Tampa, FL, US, is currently a Director, Service Operations and Growth at Jdp Electric Inc. Tom Potts holds a 1989 - 1993 Bachelor's degree in Bachelor of Science, Management Information Systems @ University of South Florida. With a robust skill set that includes Disaster Recovery, VMware, SharePoint, IT Strategy, HIPAA and more. Tom Potts has 1 emails and 1 mobile phone numbers on RocketReach.
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