Tom Porter Email
Senior Service Manager @ Syntura
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Tom Porter Location
- Braintree, GB
Tom Porter Work
- 2023 -now Senior Service Manager @
- 2022 -2023 Strategic Customer Success Manager @
- 2019 -2022 Senior Service Manager EMEA @
- 2013 -2019 Senior Service Manager EMEA @
- 2006 -2013 Service Manager EMEA @
- 2002 -2006 Customer Site Planner @
Tom Porter Education
- ITIL
ITIL 3 Foundation (Customer Service Management)
2012-2012 - Buckinghamshire New University
BA HONS (Sports Management)
1997-2000 - Braintree College
GNVQ Leisure and Tourism
1995-1997 - LEAN
LEAN Awareness
Tom Porter Skills
- Planning and Organising
- Business Resilience
- Customer Service Management
- Service Delivery
- Team work
- Telecommunication Services
- Continuous Improvement
- ITIL
- Service Improvement Plans
- Root Cause Analysis
- Business Service reviews
- New Business Development
- Managed Services
- Account Management
- Telecommunications
- Team Management
- Sla
- VoIP
- Ethernet
- Service Management
- Pre-sales
- Professional Services
- Networking
- Cloud Computing
- Pre Sales
Tom Porter Summary
- Tom Porter, based in Braintree, GB, is currently a Senior Service Manager at hSo. Tom Porter brings experience from previous roles at Claranet, T-Mobile, Lumen Technologies and Colt Technology Services. Tom Porter holds a 2012 - 2012 ITIL 3 Foundation in Customer Service Management @ ITIL. With a robust skill set that includes Planning and Organising, Business Resilience, Customer Service Management, Service Delivery, Team work and more. Tom Porter has 2 emails on RocketReach.
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