Tom Palazzolo Email
Customer Care Manager @ Kantoko
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Tom Palazzolo Location
- Sydney, NSW, AU
Tom Palazzolo Work
- Customer Care Manager @ (February 2026 - Present)
- Technical Service Lead, ANZ @ (November 2023 - February 2026)
- Head of Support and Service Operations, AU @ (February 2023 - October 2023)
- Senior Manager, Verification and Support, AU @ (December 2021 - October 2022)
- Senior Manager Customer Support Services, APAC @ (March 2015 - March 2021)
- Technical Support Supervisor, ANZ @ (February 2012 - March 2015)
- Genius, AU @ (April 2008 - January 2012)
Tom Palazzolo Education
- Australian Institute of Management
Manage Performance Effectively (Short Course) (Manage Performance Effectively (Short Course))
2016-2016 - Wacom Repair Technician Training (Tokyo, Japan)
Repair/Support Engineer (Hardware, Driver & Repair Training - Troubleshooting/Support)
2012-2015 - Apple Technician Training (Cupertino, USA)
Apple Certified Macintosh Technician (ACMT) (Hardware iOS, macOS - Troubleshooting/Support)
2008-2014 - UNE Partnerships
Diploma of Leadership and Management (in-progress) (Diploma of Leadership and Management (in-progress))
2024 - Global Training Institute
Develop and use emotional intelligence (BSBPEF502)
2021
Tom Palazzolo Skills
- Customer Service
- Mac
- Printers
- Mac OS X Server
- QuarkXPress
- Customer Satisfaction
- iPhone
- Apple Software
- Customer Support Services
- Hardware
- Preps
- Mac Os 9
- Photoshop
- Customer Support
- Microsoft Excel
- Leadership
- Router Configuration
- Project Management
- Parallels
- Mac OS X
- Apogeex
- InDesign
- System Administration
- OS X
- Mac OS
- Apple Remote Desktop
- Problem Solving
- Network Administration
- Illustrator
- Electronics Repair
- PeopleSoft CRM
- Filemaker Pro
- Apple Certified
- iWork
- Call Center Administration
- Support Management
- Troubleshooting
- Adobe Creative Suite
- Computer Hardware
- iLife
- Graphic Design
- Software Installation
- VMware
- Product Management
- Support
- MYOB
- Imaging
- Adobe Acrobat
- Services
- Apple Macintosh
Tom Palazzolo Summary
- Tom Palazzolo, based in Sydney, NSW, AU, is currently a Customer Care Manager at Kantoko. Tom Palazzolo brings experience from previous roles at De'Longhi Group, POMT, Mable and Wacom. Tom Palazzolo holds a 2016 - 2016 Manage Performance Effectively (Short Course) in Manage Performance Effectively (Short Course) @ Australian Institute of Management. With a robust skill set that includes Customer Service, Mac, Printers, Mac OS X Server, QuarkXPress and more. Tom Palazzolo has 2 emails on RocketReach.
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