Tom O'Donnell Email & Phone Number

Customer Service Support Manager @ Axinova Inc.

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Tom O'Donnell Location

Meridian, ID, US

Tom O'Donnell Work

2024 -now Customer Service Support Manager @
2016 -now Global Vice President - Operations and Sales Operations and Customer Service @
2022 -2023 Director of Customer Service @
2015 -2016 Global Vice President of Technical Support @
2013 -2015 Director of Global Service and Product Delivery @
2001 -2013 Additional Historical Roles @

Tom O'Donnell Education

Florida State University
Master of Science in Recreation Management (Recreation Management)
1991-1992
University of Oregon
Bachelor of Science in Recreation Management (Recreation Management)
1988-1991

Tom O'Donnell Skills

Strategic Initiatives
Presentations
Partner Relationship Management
Group Insurance
Financial Services
Vendor Relations
Voice of the Customer
Organizational Performance
Policy Management
Customer Relations
Call Center
Customer Service
Customer Satisfaction
Performance Management
Budgeting
Process Improvement
Microsoft Office
Operations Management
Strategic Planning
Program Management
Account Management
Problem Solving
Sales Support
Sales Management
Business Analysis
Vendor Management
Change Management
Delivering Results
Executive Consultation
Cross Functional Team Building
Conflict Resolution
Business Process Improvement
Business Process Design
Recruiting
Cross-functional Team Leadership
Team Leadership
CRM
Analysis
Call Centers
Sales Operations
Management
Leadership
Budgets
Strategy
Team Building
SaaS
Customer Retention
Business Development
Customer Experience
Strategic Partnerships
Quality Assurance
Sales
Coaching
Project Planning
Enterprise Software
Product Development
Forecasting
Product Management
Start-ups
Return on Investment
Consumer Services
Networking
Channel
Science
Sales Performance
Post Sales Support
Design
Saws
Mechanical
Performance Tuning
Profit
Brand Loyalty
Market Analysis
PowerPoint
New Media
Continental
Seasonal
Budget Development
Spots
Facilities Management
Laboratory
Recreation
System
Stakeholders
Software Installation
Touch
Interest Rates
ASP
Root Cause
Mechanisms
Organizational Restructuring
Asia
Needs Assessment
Service Delivery
Broad Based
Operational Excellence
Inbound Marketing
Business Operations
Re Engineering
LinkedIn
OPs
Overseeing
Hardware
Coordination
Safety
Aligning
Market Penetration
Facilitation
Sage Act
Pre Sales
B2c
Key Performance Indicators
Global Economy
Temporary Placement
Australia
Contract Negotiation
Retail
Insurance
Lean Manufacturing
Supply
Vendors
Streamlining
Europe
Interviews
Decision Making
Google Analytics
Streamline
Cadence
Corrective Actions
Driving New Business
Complaints
Combination
Contact Management
Global Operations
Service Recovery
Expenses
Network Communications
Sales Force Development
B2b
Product Testing
Product Delivery
EMEA
Campaigns
Adobe
North America
Retaining
Database Triggers
New Business Development
C
Mergers and Acquisitions
Coordinated
Cannabis
Inventory
Demand Forecasting
Ratings
Banking
Outlets
Record of Success
Workforce Management
Start Ups
Issue Resolution
Statistics
Customer Acquisition
Delivery
Staff Management
Contractual Agreements
Surveying
High End
Day Care
Revenue
Workflow
Organizational Structure
Business Modeling
Ticketing Systems
Project
Funding
Project Management
Aid
Digital Marketing
Hearing
Computer Network Operations
Staff Development
Suppliers
Complaint Management
Data Acquisition
Regulations
Websites
Investments
Financial Modeling
Florida
Relationship Development
Channel Sales
K 8
Software
Tourism Management
Labor Issues
Post Sales
Organizational Leadership
Escalation
Internal Audit
Cell
Business Planning
Customer Management
Crafts
Knowledge Base
Customer Interaction
Americas
Business Strategy
History
Maintenance and Repair
Inventory Control
Platforms
Operational Planning
Business Alignment
Workforce
Market Pricing
Writing
Emerging Technologies
Customizing
Responsibility
Strategies
Seamless
Amputation
Executive Management
Business Services
Operations
Social Media Marketing
Service Operations
Merging
New Service
Channel Partners
Project Plans
Claim
Regulated Industry
Education
Technical Solutions
Customer Experience Management
Solution
Discover
Customer Support
Nike
Data Driven Testing
Portland
Salesforce.com
State of the Art
Cost Savings
Payback
Shipping
Trend Forecasting
Customer Base
Sequence
Students
Finance
Universe
Training
Cross Functional Team Leadership
Technical Support
Hardware Installation
Table Saw
Vancouver
Facebook
Microsoft CRM
Technical Training
Customer Driven
Reporting

Tom O'Donnell Summary

Tom O'Donnell, based in Meridian, ID, US, is currently a Customer Service Support Manager at Axinova Inc.. Tom O'Donnell brings experience from previous roles at GREENWAY DNA, ZoomCare, SawStop and InFocus. Tom O'Donnell holds a 1991 - 1992 Master of Science in Recreation Management in Recreation Management @ Florida State University. With a robust skill set that includes Strategic Initiatives, Presentations, Partner Relationship Management, Group Insurance, Financial Services and more. Tom O'Donnell has 5 emails and 6 mobile phone numbers on RocketReach.