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Tom Lord Location
Redhill, GB
Tom Lord Work
Senior Director of Operations @ (September 2025 - Present)
Director, UK Multifamily Operations @ (April 2023 - September 2025)
Director Of Operations @ (June 2022 - April 2023)
Chief Operating Officer @ (September 2018 - January 2022)
Head of Global Operations @ (May 2016 - June 2018)
Director Global Operations @ (August 2012 - May 2016)
Hotels Manager @ (February 2011 - August 2012)
Acting Area General Manager Dubai Festival City @ (July 2011 - December 2011)
Club Manager - Al Badia Golf Club Dubai Festival City @ (September 2010 - February 2011)
Hotel Manager - InterContinental Residence Suites Dubai Festival City @ (July 2009 - February 2011)
Hotel Manager @ (November 2008 - October 2009)
Project Director, Denham @ (October 2007 - November 2008)
General manager @ (January 2007 - October 2007)
Tom Lord Education
Nottingham Trent University
BA (Hons) International Hospitality Management (Hospitality Management)
1993-1997
Hymers College 1984-1993
Tom Lord Skills
Accounting
Analytical Skills
Budgeting
Business Planning
Business Strategy
Change Management
Communication
Competition
Corporate Social Responsibility
Creativity
Cross-functional Team Leadership
Culture Change
Customer Satisfaction
Customer Service
Director level
Entrepreneurship
Event Management
F&B Operations
Food & Beverage
General Management
Golf Course Management
Hospitality
Hospitality Industry
Hospitality Management
Ideation
Leadership
Leadership Development
Management
Multi-unit
Objectives and Key Results (OKRs)
Opening Hotels
Operational Excellence
Operational Risk
Operations Management
P&L Management
People Skills
Pre-opening
Pre-opening experience
Presentations
Process Improvement
Project Management
Project Portfolio Management
Relator
Restaurants
Risk Management
Rooms Division
Service Delivery
Strategic Planning
Strategy
Team Leadership
Hotels
Yield Management
Hotel Management
Revenue Analysis
Opera
Resorts
Guest Service Management
Front Office
Hotel Booking
Rebranding
Banquets
Property Management Systems
F
Micros
Rooms Division Management
F&B Management
Banquet Operations
Tourism
Catering
Leisure
Food and Beverage
Business Development
Pre Opening Experience
Negotiation
Pre Opening
Multi Unit
Tom Lord Summary
Tom Lord, based in Redhill, GB, is currently a Senior Director of Operations at Greystar (International). Tom Lord brings experience from previous roles at Greystar (International), Houst, Inspired Villages Group and InterContinental Hotels Group (IHG®). Tom Lord holds a 1993 - 1997 BA (Hons) International Hospitality Management in Hospitality Management @ Nottingham Trent University. With a robust skill set that includes Accounting, Analytical Skills, Budgeting, Business Planning, Business Strategy and more. Tom Lord has 2 emails and 1 mobile phone numbers on RocketReach.
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