Tom Lacey Email & Phone Number
VP of Service Center Operations @ APS Healthcare, a subsidiary of Universal American
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Tom Lacey Location
- Mechanicsburg, PA, US
Tom Lacey Work
- 2010 -now VP of Service Center Operations @ APS Healthcare
- 2009 -now Independent Business Builder @
- 2005 -2010 Service Operations @
- 2002 -2005 Federal Employee Program Operations @
- 1985 -2002 Regional Vice President of Operations @
Tom Lacey Education
- Robert Morris University
BSBA (Management)
- Duquesne University
MBA (Finance & Marketing)
Tom Lacey Skills
- Strategic Planning
- Team Building
- Process Improvement
- Healthcare
- Coaching
- Budgeting
- Change Management
- Customer Relations
- Mentoring
- Negotiation
- Business Analysis
- Problem Solving
- Insurance
- Operations Management
- Customer Service
- Business Planning
- Start-ups
- Vendor Management
- Performance Management
- Health
- Organizational Development
- Contract Negotiation
- Team Leadership
- New Business Development
- Strategy
- Budgets
- Management
- Training
- Client Contact
- Market
- Shared Services
- Vendors
- Net
- Cost
- Adjustments
- Finance
- Performance Metrics
- Oversight
- Business Administration
- Contact Centers
- Redundancies
- P&l Management
- Liability
- New Service
- Travel
- Operational Analysis
- Outsourcing
- Short
- Future Leaders
- Casualty Insurance
- Medicaid
- Financial Structuring
- Auditing
- Information Systems
- APS
- Accounting
- Workflow
- EBITDA
- Settlement
- Networking
- Service Operations
- Network Development
- System
- Business Services
- Data Recovery
- Utilization Management
- Performers
- Medicare Advantage
- Extensions
- Inventory
- Account Reconciliation
- Consolidation
- Regional Marketing
- Medicine
- Property
- Beacon
- System Monitoring
- Reporting
- Accounts Payable
- Call Centers
- Investigation
- Influencer Marketing
- Cost Reduction
- Analysis
- P&l
- Renewals
- Reducing Operating Costs
- Operational Systems
- Space
- Operating Systems
- Accident Insurance
- Business Expansion
- Business Development
- Inspiration
- Cost Savings
- Operations
- Major Accomplishments
- Marketing
- Leadership Development
- Project Planning
- Data Driven Testing
- Contractual Agreements
- Metric
- Care Coordination
- Service Levels
- Accounts Receivable
- Covering
- Country
- Responsibility
- System Conversion
- Roe
- Camp
- Contract Management
- Efficiencies
- Efficient
- New Territories
- Account Management
- Operational Planning
- History
- Feet
- Start Ups
- Claim
- Compliance
- Tactical Execution
- IVR
- Relationship Building
- Case Management
- Program Management
- Subrogation
- Invoicing
- Business Strategy
- Quality Improvement
- HEDIS
- Population Health
- Program Implementation
- Transform
- Negative
- Financial Results
Tom Lacey Summary
- Tom Lacey, based in Mechanicsburg, PA, US, is currently a VP of Service Center Operations at APS Healthcare. Tom Lacey brings experience from previous roles at USANA Health Sciences, Coventry Health Care, Highmark and OneBeacon Insurance. Tom Lacey holds a BSBA in Management @ Robert Morris University. With a robust skill set that includes Strategic Planning, Team Building, Process Improvement, Healthcare, Coaching and more. Tom Lacey has 1 emails and 2 mobile phone numbers on RocketReach.
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