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Tom Kirkpatrick Location
Charlotte, NC, US
Tom Kirkpatrick Work
Sr Client Services Manager @ (May 2024 - Present)
Account Delivery Manager @ (March 2021 - July 2024)
Manager, Service Delivery @ (February 2018 - July 2024)
Sr Manager, Service Delivery @ (January 2019 - July 2021)
Service Delivery Manager @ (June 2014 - February 2018)
Service Delivery Manager @ (July 2010 - June 2014)
Program Manager @ General Microcircuits (January 2005 - May 2010)
Program Manager @ (June 1998 - December 2004)
Tom Kirkpatrick Education
Northwest Technical College
AAS (Electromechanical Technology)
Queens University of Charlotte
BA (Business Administration)
Queens University of Charlotte
Bachelor's degree (Business Administration and Management, General)
Tom Kirkpatrick Skills
5S
Account Management
Budgeting
Budgets
Business Metrics
Business Process Improvement
CRM
Change Management
Coaching
Continuous Improvement
Contract Management
Contract Negotiation
Cost Reduction
Creative Problem Solving
Cross-functional Team Leadership
Customer Experience
Customer Relations
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Success
Customer Support
Documentation
Electronics
Forecasting
IT Outsourcing
IT Service Management
Incident Management
Kaizen
Key Account Development
Key Performance Indicators
Leadership
Lean Manufacturing
Logistics
MS Project
Management
Manufacturing
Manufacturing Operations
Manufacturing Operations Management
Negotiation
Operations Management
Outsourcing
P&L Management
Planning
Problem Solving
Process Improvement
Procurement
Product Development
Program Delivery Management
Program Management
Project Delivery
Project Management
Project Planning
Quality Management
Reporting Requirements
Reverse Logistics
SMT
Service Delivery
Service Delivery Management
Service Improvement
Six Sigma
Software Documentation
Strategic Planning
Supply Chain
Supply Chain Management
Supply Management
Team Building
Teamwork
Training
Vendor Management
Vendor Relations
Cross Functional Team Leadership
Marketing
Tom Kirkpatrick Summary
Tom Kirkpatrick, based in Charlotte, NC, US, is currently a Sr Client Services Manager at Park Place Technologies. Tom Kirkpatrick brings experience from previous roles at Park Place Technologies, Curvature and SMS Systems Maintenance Services. Tom Kirkpatrick holds a AAS in Electromechanical Technology @ Northwest Technical College. With a robust skill set that includes 5S, Account Management, Budgeting, Budgets, Business Metrics and more. Tom Kirkpatrick has 1 emails and 2 mobile phone numbers on RocketReach.
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