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Tom Hoogervorst Location
Phoenix, AZ, US
Tom Hoogervorst Work
Director Of Customer Service @ (March 2015 - Present)
Vice President Global Operations @ (March 2015 - June 2015)
Managing Director, Customer Care Operations @ Pace Americas (May 2014 - March 2015)
Director of Operations @ (March 2012 - February 2014)
Senior Manager, Global IT Service Desk Operations @ SafeWay (March 2010 - August 2011)
Director World Wide Customer Support @ (January 2009 - March 2010)
Managing Director and General Manager @ e4e Business Solutions (October 2005 - January 2009)
Six Sigma Project Director @ (April 2004 - September 2005)
Director of Operations @ Ipower Inc. (March 2002 - April 2004)
Director of Operations @ Honeywell, Inc (January 1999 - January 2002)
Operations and Production Manager @ (January 1997 - January 1999)
Program Manager II @ (January 1994 - January 1997)
Program Manager @ (January 1991 - January 1994)
Senior Quality Project Engineer and Group Leader @ (January 1988 - February 1990)
Tom Hoogervorst Education
Western International University
BS (CIS)
1989-1991
Arizona State University
Post Graduate (Business Management)
Arizona Institute of Technology
AS (CS)
Scottsdale Community College
A (General Business)
Tom Hoogervorst Skills
Change Management
Account Management
CRM
Customer Service
Training
New Business Development
Strategy
Recruiting
Social Media
Enterprise Software
Outsourcing
Product Marketing
Team Building
Budgets
Leadership
Management
Negotiation
Motivational Speaking
Operations Management
Customer Satisfaction
Project Management
Business Development
Product Management
Project Planning
Strategic Planning
Cross-functional Team Leadership
Call Centers
Coaching
Six Sigma
Marketing
P&L Management
Vendor Management
Sales
Start-ups
Program Management
Team Leadership
Contract Negotiation
Team Management
Business Planning
Retail
Business Process Improvement
Sales Operations
Strategic Partnerships
SaaS
Business Strategy
Performance Management
Entrepreneurship
Salesforce.com
Professional Services
BPO
Interpersonal Skills
Start Ups
Cross Functional Team Leadership
Customer Support
Microsoft Excel
Tom Hoogervorst Summary
Tom Hoogervorst, based in Phoenix, AZ, US, is currently a Director Of Customer Service at Enghouse Interactive. Tom Hoogervorst brings experience from previous roles at Bourque Industries Inc., Pace Americas, OpenTech Alliance and SafeWay. Tom Hoogervorst holds a 1989 - 1991 BS in CIS @ Western International University. With a robust skill set that includes Change Management, Account Management, CRM, Customer Service, Training and more. Tom Hoogervorst has 2 emails and 1 mobile phone numbers on RocketReach.
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