2004 -2008 Vendor Manager and Senior IT Manager, DSL Broadband Operations @
1999 -2002 Call Center Agent and Supervisor @
Tom Getty Education
Georgia Southern University
Bachelor of Business Administration (B.B.A.) (Information Systems)
1999-2003
Tom Getty Skills
Vendor Management
Project Management
Customer Support
Networking
Call Center
Service Delivery
BPO
FCPA
SOW
IT Audit
PCI Standards
ITIL
Cross-functional Team Leadership
IT Management
Outsourcing
Management
IT Operations
Cloud Computing
CRM
Program Management
Data Center
Contact Centers
Integration
VoIP
Call Centers
Leadership
Disaster Recovery
Visio
Strategy
IT Strategy
Customer Experience
Telecommunications
SDLC
IT Service Management
Process Improvement
Troubleshooting
Analysis
Team Leadership
Information Technology
Business Intelligence
Business Process Improvement
Business Process
Incident Management
Business Analysis
Customer Relationship Management Crm
Operations
Cross Functional Team Leadership
Customer Relationship Management
Tom Getty Summary
Tom Getty, based in Denver, CO, US, is currently a Director of CX Operations and Retention at CareValidate. Tom Getty brings experience from previous roles at Wideband Technologies, LLC. Colorado, IntouchCX, Booth & Partners and Airbnb. Tom Getty holds a 1999 - 2003 Bachelor of Business Administration (B.B.A.) in Information Systems @ Georgia Southern University. With a robust skill set that includes Vendor Management, Project Management, Customer Support, Networking, Call Center and more. Tom Getty has 2 emails and 2 mobile phone numbers on RocketReach.
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