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Tom Ennis Location
Glenview, IL, US
Tom Ennis Work
Manager Voice, Video and Turret Systems @ (January 2017 - Present)
Contact Center Technology Solutions Professional @ Cedar Parkway Solutions (January 2001 - Present)
Senior Director Contact Center Technology @ (January 2016 - January 2016)
Business Solution Architect @ (April 2010 - October 2015)
Director Global Contact Center Technology @ (June 2005 - June 2007)
Sales Engineer @ (January 1999 - January 2001)
Contact Center Architect @ (January 1997 - January 2000)
Director Architecture Contact Center Technology @ (January 1994 - January 1997)
Telecom Manager @ (January 1987 - January 1994)
Tom Ennis Education
Roosevelt University
BGS (Telecommunications)
1996-2000
Dundalk Institute of Technology
(Business Studies)
1978-1982
St. Kevins CBS
Leaving Cert
1973-1978
Tom Ennis Skills
Customer Experience
Consulting
Call Center
VoIP
Vendor Management
Process Improvement
Strategy
IVR
Contact Centers
Program Management
Professional Services
Cross Functional Team Leadership
Product Management
Business Process Improvement
Outsourcing
Wireless
Mobile Devices
Call Centers
Cloud Computing
Unified Communications
Integration
CRM
Tom Ennis Summary
Tom Ennis, based in Glenview, IL, US, is currently a Manager Voice, Video and Turret Systems at NextEra Energy Services. Tom Ennis brings experience from previous roles at Cedar Parkway Solutions, TransUnion, Pacific Gas and Electric Company and Motorola Mobile Devices. Tom Ennis holds a 1996 - 2000 BGS in Telecommunications @ Roosevelt University. With a robust skill set that includes Customer Experience, Consulting, Call Center, VoIP, Vendor Management and more. Tom Ennis has 3 emails and 8 mobile phone numbers on RocketReach.
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