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Tom Dodd Location
Grantham, GB
Tom Dodd Work
Service Delivery Manager @ (November 2015 - Present)
IT Support Technician @ (January 2014 - November 2015)
Information Technology Service Desk @ (January 2013 - January 2014)
IT Support Technician @ (September 2010 - January 2013)
IT Analyst @ (September 2007 - September 2010)
Tom Dodd Education
Grantham College
Information Technology
2006-2008
The Kings School, Grantham 2001-2006
Tom Dodd Skills
2nd Line IT Support
Account Management
Change Management
Client Relations
Cloud Computing
Communication
Computer Hardware
Computing
Customer Service
Data Entry
Documentation
ISO 20000
ISO 27001
ISO 9001
ISO Standards
ITIL
ITIL Certified
Information Technology
Internal Communications
Management
Microsoft Excel
Microsoft Office
Microsoft Word
Organization Skills
Planning
Planning & Scheduling
Problem Solving
Project Management
Remote Troubleshooting
Schedules
Scheduling
Service Delivery
Service Delivery Management
Social Media
Team Building
Team Leadership
Team Management
Technical Documentation
Technical Support
Time Management
Troubleshooting
Tom Dodd Summary
Tom Dodd, based in Grantham, GB, is currently a Service Delivery Manager at Datcom. Tom Dodd brings experience from previous roles at Datcom and South Kesteven District Council. Tom Dodd holds a 2006 - 2008 Information Technology @ Grantham College. With a robust skill set that includes 2nd Line IT Support, Account Management, Change Management, Client Relations, Cloud Computing and more. Tom Dodd has 2 emails on RocketReach.
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