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Tom Crofts Location
United Kingdom
Tom Crofts Work
Principal IT Service Manager @ (January 2024 - Present)
IT Service Manager @ (April 2020 - January 2024)
Incident and Problem Manager @ (May 2018 - April 2020)
ITSM Operations Analyst @ (February 2018 - May 2018)
IT Hub Service Lead @ (March 2015 - February 2018)
IT Service Analyst and Problem Manager @ (November 2009 - March 2015)
IT Services and Records Management Officer @ Care Quality Commission Transition Project (November 2008 - November 2009)
Registrations Officer @ (November 2007 - November 2008)
Tom Crofts Education
Academy of Contemporary Music
Bachelor of Arts (BA) (Music Performance (Bass))
2004-2007
Tom Crofts Skills
Itil Service Transition
Project Management
IT Operations
Itil Service Operations
Asset Management
Prince 2 Practitioner
Change Management
ITIL v3 Foundations Certified
Itil Continual Service Improvement
IT Service Management
Itil Problem Management Practitioner
PRINCE2
Problem Management
Information Technology
Service Delivery
Incident Management
Business Process Improvement
ITIL
ITIL Certified
Team Leadership
Stakeholder Management
Management
Stakeholder Engagement
Major Incident Management
Service Improvement
Service Operations
Service Level Management
Service Improvement Plans
Service Delivery Management
Public Sector
Financial Services
Negotiation
Contract Negotiation
Analytical Skills
Electronic Trading
Tom Crofts Summary
Tom Crofts, based in United Kingdom, is currently a Principal IT Service Manager at London Metal Exchange. Tom Crofts brings experience from previous roles at London Metal Exchange and Care Quality Commission. Tom Crofts holds a 2004 - 2007 Bachelor of Arts (BA) in Music Performance (Bass) @ Academy of Contemporary Music. With a robust skill set that includes Itil Service Transition, Project Management, IT Operations, Itil Service Operations, Asset Management and more. Tom Crofts has 1 emails on RocketReach.
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