Tom Craig's Location
Glasgow, GB
Tom Craig's Work
- Key Account Director @ SMS plc
- Head Of Service @ Capita
- Contact Centre Manager @ Teleperformance UK and South Africa
- Assistant Contact Centre Manager (Retail - Multi-Channel and Multi-Lingual) @ Teleperformance
- Assistant Contact Centre Manager (Financial Services) @ Teleperformance
- Account Manager (Telecomms, Utilities, Retail) @ Teleperformance
- Operations Manager (Telecomms) @ Teleperformance
- Team Manager @ Teleperformance
Tom Craig's Education
- University of Strathclyde
Bachelor of Science (BSc) (Sport and Exercise Science)
2005 - 2009
Tom Craig's Skills
- Leadership
- Customer Experience
- Customer Relationship Management Crm
- Team Building
- Stakeholder Management
- Contract Management
- Client Relations
- Account Management
- Data Analysis
- Customer Satisfaction
Tom Craig's Summary
Tom Craig, based in Glasgow, GB, is currently a Key Account Director at SMS Plc., bringing experience from previous roles at Capita, Teleperformance UK and South Africa and Teleperformance. Tom Craig holds a 2005 - 2009 Bachelor of Science (BSc) in Sport and Exercise Science @ University of Strathclyde. With a robust skill set that includes Leadership, Customer Experience, Customer Relationship Management Crm, Team Building, Stakeholder Management and more, Tom Craig contributes valuable insights to the industry. Tom Craig has 1 email on RocketReach.
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