Tom Cmgr Email
Head of UK Operations @ IONOS
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Tom Cmgr Location
- England, United Kingdom
Tom Cmgr Work
- Head of UK Operations @ (September 2023 - Present)
- Head of Customer Operations @ (June 2019 - Present)
- Reseller Support Manager @ (March 2010 - June 2019)
- First line Technical Support and Technical Support Supervisor @ (March 2008 - March 2010)
- Food and Beverage Manager and Duty Manager @ (July 2006 - December 2008)
- Food And Beverage Assistant @ (June 2001 - July 2006)
Tom Cmgr Education
- University of Roehampton
Bachelor's degree (Chartered Management)
2019-2022 - The University of Huddersfield
HND (Computing)
2003-2007
Tom Cmgr Skills
- Account Management
- Change Management
- Coaching
- Contact Center Management
- Contact Center Operations
- Contact Centers
- Cross-functional Team Leadership
- Customer Contact
- Customer Experience
- Customer Interaction
- Customer Relationship Management (CRM)
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Support
- Human Resources (HR)
- Key Metrics
- Management
- Offshore Operations
- Operational Strategy
- Performance Management
- Planning
- Recruiting
- Service Operations
- Team Leadership
- Training
Tom Cmgr Summary
- Tom Cmgr, based in England, United Kingdom, is currently a Head of UK Operations at IONOS. Tom Cmgr brings experience from previous roles at Fasthosts and Choice Hotels International. Tom Cmgr holds a 2019 - 2022 Bachelor's degree in Chartered Management @ University of Roehampton. With a robust skill set that includes Account Management, Change Management, Coaching, Contact Center Management, Contact Center Operations and more. Tom Cmgr has 2 emails on RocketReach.
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