If you need more lookups,
subscriptions start at $34 USD/month.
Tom Champion Location
Sydney, NSW, AU
Tom Champion Work
Head of Group Insights and Journeys @ (October 2025 - Present)
Product Strategy Lead, Lounges and Airports @ (August 2024 - October 2025)
CX Strategy and Insights Lead, Digital @ (November 2022 - August 2024)
Head Of Customer Experience @ (September 2021 - November 2022)
Head of Customer Strategy @ MLC Life Insurance (July 2019 - September 2021)
CX Strategy, Regional Lead | APAC @ (October 2016 - June 2018)
CX, Content and Design Lead | Strategy and Implementation @ (March 2012 - October 2016)
Consultant [based in Paris] @ (September 2011 - January 2012)
Operations Consultant @ (March 2011 - September 2011)
Project @ (April 2010 - September 2010)
Medical Information and Analysis Coordinator @ (March 2010 - September 2010)
Department of Public Information Analyst @ (January 2010 - March 2010)
Online Editor and Marketing and Communications Assistant @ (September 2008 - February 2009)
Tom Champion Education
Harvard Business School
(Management)
2018-2018
University of Sydney
Masters
2009-2010
University of Sydney
Bachelor of Arts (Media Studies, Communication)
2005-2008
Ecole normale supérieure 2007-2007
Tom Champion Skills
SQL
Business Development
Customer Service
Strategy
Leadership
Customer Experience
Writing
Social Media
Digital Strategy
Content Management
Visual Communication
Information Analysis
YouTube
Wireframes
Intercultural Communication
Communications Strategy
Usability Testing
Languages
Business Analysis
Publishing
Management Consulting
Online Advertising
Axure
Content Strategy
Hungarian
Editing
Proposal Development
Value Stream Mapping
Requirements Gathering
CMS Selection
Project Management
Lean Six Sigma
Problem Solving
Analytics
French
Client Service
Workshop Facilitation
Content Auditing
Tom Champion Summary
Tom Champion, based in Sydney, NSW, AU, is currently a Head of Group Insights and Journeys at Qantas. Tom Champion brings experience from previous roles at Qantas, Australian Ethical Investment and MLC Life Insurance. Tom Champion holds a 2018 - 2018 Harvard Business School. With a robust skill set that includes SQL, Business Development, Customer Service, Strategy, Leadership and more. Tom Champion has 3 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Tom Champion?
Find contact details for 700 million professionals.