Senior Support Engineer @ (June 2014 - November 2015)
Backline Customer Support Manager @ (March 2013 - June 2014)
IT Godfather and Senior System Administrator and IT Manager @ (February 2010 - February 2013)
Customer Support Lead and Customer Support Manager @ (September 2008 - April 2010)
CEO and Co-Creator @ Keisterz! Entertainment L.L.C. (May 2005 - February 2008)
Senior Support Engineer @ Media 3 Technologies (June 2001 - February 2008)
Tom Cattaneo Education
Boston University
(Computer Science, Graphic Design)
2003-2005
Massasoit Community College
(Communications)
2003-2004
Worcester State University
(Communications)
2001-2002
Tom Cattaneo Skills
IT Infrastructure Management
Team Building
Help Desk Support
Vendor Management
App Marketing
Cloud Computing
Technical Support
Network Security
DNS
Social Media
Network Administration
Active Directory
Windows Server
HTML
Windows
JavaScript
Microsoft Exchange
MySQL
SaaS
Operating Systems
Microsoft Technologies
Android
iOS
Salesforce.com
Team Management
Leadership
Apple Certified
App Analytics
Mobile Analytics
Networking
Desktop Application Support
Mobile Computing
Desktop Support
Desktop Support Management
Audio Visual Support
Hiring
Microsoft Office
Graphic Design
Social Media Marketing
Unix
Mobile Applications
Mobile Marketing
Online Marketing
Red Hat Linux
Marketing
Analytics
Windows Servers
Business Process Improvement
LAN-WAN
Software as a Service (SaaS)
Microsoft Word
Lan Wan
Dreamweaver
Integration
Resources
VMware
Customer Support
Photoshop
Support
DNS management
Windows 7
Windows Server 2008
Public Speaking
Troubleshooting
HubSpot
OS X
Mac Os X Lion Certified
Technology
Software as a Service Saas
Customer Service
Management
Mac OS X
Security
Sales
Software as a Service
Tom Cattaneo Summary
Tom Cattaneo, based in Boston, MA, US, is currently a Senior IT Support Engineer Lead at Hillspire. Tom Cattaneo brings experience from previous roles at Hillspire, Markforged, CIC (Cambridge Innovation Center) and Dutchie. Tom Cattaneo holds a 2003 - 2005 Boston University. With a robust skill set that includes IT Infrastructure Management, Team Building, Help Desk Support, Vendor Management, App Marketing and more. Tom Cattaneo has 2 emails and 3 mobile phone numbers on RocketReach.
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