Tom Amland Email & Phone Number
Principal Consultant @ ClearTurn Consulting, Inc.
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Tom Amland Location
- Frisco, TX, US
Tom Amland Work
- 2020 -now Principal Consultant @
- 2019 -2020 Director Shared Services @
- 2019 -2019 Principal Consultant @
- 2016 -2018 Consultant VP Operations @
- 2015 -2016 Senior Director @
- 2011 -2015 Director - Customer Experience and Operations Support @
- 2007 -2010 Senior Manager - Customer Service @
- 2003 -2006 Director - Customer Service @
- 2001 -2003 Director - Customer Service and Operations @
- 1999 -2001 Director - Customer Service @
- 1999 -1999 Manager - Sales Operations Support @
- 1995 -1996 Manager - Operations Support @
Tom Amland Education
- Duke University
BSE
- General Electric
Certified Financial Management Planning & Analysis
Tom Amland Skills
- Vendor Management
- Call Centers
- Process Improvement
- Telecommunications
- Management
- Training
- Operations Management
- Customer Satisfaction
- Customer Experience
- Sales Operations
- Six Sigma
- Budgets
- Business Strategy
- Customer Service
- Technical Support
- Wireless
- Workforce Management
- Continuous Improvement
- Process Management
- CRM
- Strategy
- Call Center
- Program Management
- Strategic Planning
- Business Process Improvement
- Change Management
- Customer Relationship Management Crm
- Sourcing
- Forecasting
- Business Analysis
- Budgeting
- Contact Centers
- Cross Functional Team Leadership
- Outsourcing
- Vendor Relationship Management
- Leadership
- Team Building
- Billing Systems
- Operational Planning
- Workforce Planning
- Customer Service Management
- Customer Experience Management
- Budget Management
- Business Process
- Project Management
- Third Party Vendor Management
- Business Technology
- Analytics
- Customer Service Operations
- Back Office Operations
- Customer Relationship Management
Tom Amland Summary
- Tom Amland, based in Frisco, TX, US, is currently a Principal Consultant at ClearTurn Consulting, Inc.. Tom Amland brings experience from previous roles at AccentCare, Inc., ClearTurn Consulting, Inc., AxisPoint Health and Prime Therapeutics. Tom Amland holds a BSE @ Duke University. With a robust skill set that includes Vendor Management, Call Centers, Process Improvement, Telecommunications, Management and more. Tom Amland has 3 emails and 2 mobile phone numbers on RocketReach.
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