2025 -now Director of Customer Service and Sales @
2023 -2025 Customer Service and Logistics Manager @
2012 -2021 Customer Service Manager Customer Retention @
2005 -2012 Sales Manager I @
2004 -2005 Sales and Service Consultant @
1998 -2001 Business Development Coordinator @ Tele-Servicing Innovations
Tom Allen Education
Idaho State University 2002-2004
Tom Allen Skills
Team Management
Coaching & Mentoring
Time Management
Management
Telecommunications
Sales Management
Customer Relations
Customer Satisfaction
Negotiation
Hiring
Team Building
Performance Management
Interviewing
Call Center
Customer Service
Sales
Team Leadership
Selling
Call Centers
Coaching
Customer Retention
Customer Experience
Interviews
Process Improvement
Training
Leadership
Sales Process
Sales Operations
Direct Sales
Account Management
Vendor Management
Solution Selling
Business Development
Unified Communications
VoIP
Wireless
Telephony
B2B
Managed Services
Strategic Partnerships
Cross-functional Team Leadership
Wireless Technologies
Customer Relationship Management (CRM)
Business Process Improvement
Communication
Relationship Building
Sales & Marketing
Customer Service Management
Contract Negotiation
Employee Training
Tom Allen Summary
Tom Allen, based in Idaho Falls, ID, US, is currently a Director of Customer Service and Sales at Qal-Tek Associates. Tom Allen brings experience from previous roles at Qal-Tek Associates, CenturyLink and Qwest. Tom Allen holds a 2002 - 2004 Idaho State University. With a robust skill set that includes Team Management, Coaching & Mentoring, Time Management, Management, Telecommunications and more. Tom Allen has 2 emails and 1 mobile phone numbers on RocketReach.
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