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Todor Ivanov Location
Bulgaria
Todor Ivanov Work
2026 -now VP of Client Services, EMEA @
2022 -now Regional Head of Client Services @
2018 -now Manager Customer Service @
2017 -2018 Freelance Consultant @ freelance
2015 -2017 Customer Success Operations Manager @
2014 -2015 Technical Support Team Lead @
2011 -2013 Customer Service Manager @
2010 -2011 Associate Manager Customer Service @
2008 -2010 Team Leader Level 2 Customer Service Department @
2007 -2008 Team Leader Customer Service @
2006 -2007 Customer Service Representative @
Todor Ivanov Education
St. Kliment Ohridski University, Sofia, Bulgaria
Master's degree (International Relations and Affairs)
2000-2006
First English Language School
High School
1995-2000
Todor Ivanov Skills
Leadership
Management
Hiring
Motivation
Performance Management
Financial Reporting
Written & Oral Presentation Skills
Customer Service
Teamwork
Team Management
Account Management
Analysis
Banking
Business Analysis
Call Centers
Coaching
Customer Retention
Customer Satisfaction
Human Resources
Interviews
Operations Management
Risk Management
Process Scheduler
Team Building
Time Management
Training
Forecasting
Creativity
CRM
Payments
Customer Oriented
Critical Thinking
Team Leadership
Salesforce.com
Requirements Analysis
Strategic Planning
Microsoft Word
SQL
Written And Oral Presentation Skills
Customer Relationship Management
Analytical Skills
Todor Ivanov Summary
Todor Ivanov, based in Bulgaria, is currently a VP of Client Services, EMEA at Dynamo Software. Todor Ivanov brings experience from previous roles at Dynamo Software, freelance and Taulia Inc.. Todor Ivanov holds a 2000 - 2006 Master's degree in International Relations and Affairs @ St. Kliment Ohridski University, Sofia, Bulgaria. With a robust skill set that includes Leadership, Management, Hiring, Motivation, Performance Management and more. Todor Ivanov has 1 emails and 1 mobile phone numbers on RocketReach.
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