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Todor Ivanov Location
Bulgaria
Todor Ivanov Work
VP of Client Services, EMEA @ (February 2026 - Present)
Regional Head of Client Services @ (September 2022 - Present)
Manager Customer Service @ (June 2018 - Present)
Freelance Consultant @ freelance (October 2017 - June 2018)
Customer Success Operations Manager @ (October 2015 - April 2017)
Technical Support Team Lead @ (August 2014 - October 2015)
Customer Service Manager @ (January 2011 - January 2013)
Associate Manager Customer Service @ (January 2010 - January 2011)
Team Leader Level 2 Customer Service Department @ (January 2008 - January 2010)
Team Leader Customer Service @ (January 2007 - January 2008)
Customer Service Representative @ (January 2006 - January 2007)
Todor Ivanov Education
St. Kliment Ohridski University, Sofia, Bulgaria
Master's degree (International Relations and Affairs)
2000-2006
First English Language School
High School
1995-2000
Todor Ivanov Skills
Leadership
Management
Hiring
Motivation
Performance Management
Financial Reporting
Written & Oral Presentation Skills
Customer Service
Teamwork
Team Management
Account Management
Analysis
Banking
Business Analysis
Call Centers
Coaching
Customer Retention
Customer Satisfaction
Human Resources
Interviews
Operations Management
Risk Management
Process Scheduler
Team Building
Time Management
Training
Forecasting
Creativity
CRM
Payments
Customer Oriented
Critical Thinking
Team Leadership
Salesforce.com
Requirements Analysis
Strategic Planning
Microsoft Word
SQL
Written And Oral Presentation Skills
Customer Relationship Management
Analytical Skills
Todor Ivanov Summary
Todor Ivanov, based in Bulgaria, is currently a VP of Client Services, EMEA at Dynamo Software. Todor Ivanov brings experience from previous roles at Dynamo Software, freelance and Taulia Inc.. Todor Ivanov holds a 2000 - 2006 Master's degree in International Relations and Affairs @ St. Kliment Ohridski University, Sofia, Bulgaria. With a robust skill set that includes Leadership, Management, Hiring, Motivation, Performance Management and more. Todor Ivanov has 1 emails and 1 mobile phone numbers on RocketReach.
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